Restaurant Server

Pier House; Santa Fe, Northern (NM, KY); Hybrid; USD 27,000 - 42,000; Full time

Job summary

Santa Fe Hilton-STA in Santa Fe invites a friendly restaurant team member to greet guests, seat them, and introduce daily specials. You will take drink and food orders and ensure accurate, timely service.

This full-time role requires a strong work ethic, excellent communication, and willingness to work nights, weekends, and holidays. Join a team dedicated to delivering memorable guest experiences in a historic, culturally rich city.

Qualifications

• Customer service experience preferred, with strong verbal and written communication.
• Ability to greet guests, take orders, and suggest menu items.
• Reliable team player able to work nights, weekends, and holidays.
• Physically able to handle a fast-paced restaurant environment.

Responsibilities

• Greet customers promptly upon seating and ensure a smooth flow.
• Recommend specials, take drink and food orders, and deliver with accuracy.
• Inspect orders for accuracy and presentation before serving.
• Maintain a clean, safe dining area and assist with refills and requests.
• Collaborate with team to provide excellent guest experiences.

Skills

Customer service

Communication skills

Team player

Flexible schedule

Multitasking

Job description

Two blocks from the historic Santa Fe Plaza in downtown Santa Fe, our hotel is within walking distance of amazing cultural attractions like the Georgia O'Keeffe Museum, the Santa Fe Community Convention Center and fantastic shopping and dining venues.

Job Description

What you will be doing

• Greet customers promptly upon taking a seat in the restaurant.
• Share any specials or make recommendations from the menu for the customer.
• Secure drink orders and take food orders in an efficient manner.
• Inspect food for accuracy and presentation prior to delivery.
• Maintain a clean table and assist with any refills or requests as needed.
• Complete all side station work and maintain a clean safe environment.

Location

Santa Fe Hilton-STA

Requirements

What we are looking for

• High work ethic and self-initiative
• Customer service focused, excellent communication skills, both verbal and written, likes to communicate with guests and associates.
• Flexible to work varying schedules to include nights, weekends, and holidays
• Someone who enjoys working as and being part of a team that provides great experiences for our Guests!
• Physical Requirements (In-Office Role)
• Ability to work in a standard office environment.
• Prolonged periods of sitting at a desk and working on a computer. (6-8 hours a day)
• Occasional standing and walking throughout the workday.
• Frequent fine motor skills, use of hands and fingers for keyboarding/typing, utilizing a mouse or trackpad, writing, and operating office equipment.
• Ability to communicate effectively verbally and in writing.
• Occasionally required to stand, walk, bend, reach, or carry items.
• Ability to lift and/or move 10-25 pounds as needed (e.g., files, office supplies).
• Visual ability to read from a computer screen and printed materials including close visual focus for extended periods and color differentiation (for certain roles).
• Ability to hear and participate in conversations and meetings, use phone and/or headset
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

Status

Full-time

Applicants have rights under Federal Employment Laws