Restaurant Server

Embassy Suites by Hilton Rockford Riverfront; Rockford (IL); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking friendly and energetic servers to create memorable dining experiences. In this engaging role, you'll welcome guests, take orders, and ensure satisfaction in a fast-paced environment. With competitive pay and benefits for full-time team members, this opportunity offers a fun atmosphere and the chance to grow within a supportive team. If you have a passion for hospitality and enjoy making people smile, this position is perfect for you. Join a team that values your contributions and promotes community involvement!

Benefits

Competitive Pay

Medical Insurance

Dental Insurance

Vision Insurance

Pet Insurance

Earned Time Off

Supportive Team Environment

Qualifications

• Previous experience in a server or customer service role preferred.
• Strong communication skills and a positive attitude are essential.

Responsibilities

• Welcoming guests and presenting the menu with a warm greeting.
• Taking orders accurately and delivering food and drinks promptly.
• Responding quickly to guest requests and ensuring satisfaction.

Skills

Customer Service

Communication Skills

Multitasking

Basic Cooking Skills

Education

High School Diploma or GED

Tools

Handheld POS System

Job description

Now Hiring: Part-Time and Full-Time Servers – Serve Up Great Experiences!

Embassy Suites Rockford Riverfront is looking for friendly, energetic, and service-minded Part-Time and Full-Time Servers to join our team. If you love creating great dining experiences, enjoy engaging with guests, and thrive in a fast-paced environment, we want to meet you!

What You’ll Be Doing:

• Welcoming guests with a warm greeting and presenting the menu.
• Informing guests of daily specials and any menu changes.
• Recommending food and beverages while upselling when possible.
• Taking orders accurately on order pads or a handheld POS system.
• Delivering food and drinks promptly while ensuring a great dining experience.
• Responding quickly to guest requests and ensuring satisfaction.
• Properly opening and pouring wine at the tableside.
• Handling payments, issuing receipts, and balancing transactions at the end of the shift.
• Assisting with light cleaning, restocking, and maintaining a tidy dining area.
• Working closely with kitchen and bar staff to ensure smooth service.
• Understanding and promoting hotel products and services.

What We’re Looking For:

• High school diploma or GED equivalent.
• Previous experience in a server or customer service role preferred.
• Strong communication skills and a positive attitude.
• Ability to multitask and stay organized in a busy environment.
• A team player who values guest satisfaction.
• Some familiarity with basic cooking skills is a plus.

Why You’ll Love It Here:

• Competitive pay starting at $9/hour plus gratuity.
• Benefits for full-time team members including medical, dental, vision, and even pet insurance.
• 14.5 Days of Earned Time Off for full-time team members.
• A fun, fast-paced atmosphere in one of Rockford’s top hotels.
• Opportunities to grow and learn in a supportive team environment.

If you’re passionate about hospitality, love making people smile, and are ready to deliver top-notch service, apply today!

Embassy Suites by Hilton Rockford Riverfront is proudly owned and operated by Gorman & Company – a leader in community revitalization.

Equal Opportunity Affirmative Action Employer.

Our Culture

We reward our Team Members for their individual contributions to our shared success, encourage open communication, and promote involvement in community service projects.

About Embassy Suites Rockford

We anticipate travelers’ needs and deliver what matters most. All of our guests are welcomed with a two-room suite, free made-to-order breakfast each morning, and complimentary drinks and snacks for two hours every night.