Restaurant Server

Concord Hospitality Enterprises; Raleigh (NC); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading company in hospitality is seeking team members for food service roles focusing on customer interaction. The ideal candidate embraces a service-oriented mindset, ensuring positive guest experiences through attentive and friendly service. Full-time associates benefit from a comprehensive benefits package, reflecting the company's commitment to associate development and satisfaction.

Benefits

Medical, dental, and vision plans

401K options

Tuition assistance

Discounted room rates at hotels

Career advancement opportunities

Qualifications

• Must be courteous and respectful to guests and co-workers.
• Punctual, reliable, and flexible with scheduling.
• Background check required.

Responsibilities

• Maintain calm during high volume events.
• Ensure 100% guest satisfaction.
• Monitor F&B outlet operations and solve guest problems.

Skills

Customer Service

Problem Solving

Communication

Job description

Description

AM Shift: 6am - 2pm | Starting Rate: $8.75hr

We are looking for people that have a passion to serve others! Working at our food service outlets means you are many times the first or last greeting our guest receives in the day! Your friendly smile and cheerful customer service attitude sets the tone for our guests to enjoy what the day brings to them. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy engaging with others and have a winning personality and high sense of responsibility – this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect.

Responsibilities:

Maintains a calm demeanor during periods of high volume or unusual events

Make decisions and solve problems in the interest of 100% guest satisfaction

Carefully monitors the operation of the F&B outlet and assists the manager in identifying and solving present and potential guest problems

Maintains a clean and organized workspace

Maintains regular and punctual attendance

Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation

Engage with and understand our guests, including discovering and responding to guest needs through clear and pleasant communication

Here are some reasons our associates like working for us:

Benefits (Full Time Associates only)

We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.

Why Concord?

Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our “Associate First” culture supports and inspires personal development both within the workplace and beyond. Our associates are what our company is built on, and we are proud to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist. Concord is built on 5 cornerstones: Quality, Integrity, Community, Profitability and FUN! Our associates say it best with our national company cheer heard throughout North America ---

“We Are Concord!” We support diversity and inclusion through our mission to be a “Great Place to Work for All."

Qualifications

Starting Pay: $8.75 per hour + tips

Experience

• Preferred

  Starting Pay: $8.75 per hour + tips

• Required

  This position requires you to work weekends and holidays.

• Required

  Must be able to pass a background check.

• Required

  Be courteous and respectful to guests, clients, co-workers.

• Required

  Be punctual, reliable and flexible with scheduling according to business needs.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

Source: Concord Hospitality