Restaurant Server

Industrialist Pittsburgh; Pittsburgh (Allegheny County); On-site; USD 10,000 - 18,000; Full time

Job summary

HRI Hospitality is seeking a Restaurant Server to join our Food & Beverage team. Greet guests, present menus, and provide exceptional service in the restaurant and room service. Upsell items, take orders on POS, handle payments, and ensure guest satisfaction.

Experience in serving is required; strong oral communication and positive interpersonal skills are essential. Weekend and holiday availability is a must; PM shifts are typical.

Qualifications

• Previous serving experience required in a restaurant or room service.
• Excellent oral communication skills required.
• Positive interpersonal skills required.

Responsibilities

• Greet guests and present them with the menu.
• Service of food & beverage in restaurant and room service.
• Upsell and inform guests about daily specials and menu changes.
• Take orders using POS system and process payments.

Skills

Serving experience

Oral communication

Interpersonal skills

Job description

At HRI Hospitality, we offer a unique perspective on hotel ownership and management. We’re here to expand the possibilities of what once was, with our history of restoring properties to their former glory as well as new build projects that become the center of their vibrant urban community, we take it to the next level. We are looking for people to join our team that share in the passion for warm welcomes and creating an unforgettable experience for our guests. With a wide array of brands in exciting locations, HRI Hospitality is the destination to set course for growing your career! Pay Range: $7.25-$12.75 Job Title: Restaurant Server Division: Food and Beverage Supervision Received: Food & Beverage Director and Food and Beverage Supervisor Mostly PM Shifts Must have weekend and holiday availability

JOB DUTIES Greets guests and presents them with the menu. Serving guest F&B in the restaurant and room service. Informs guests about the special items for the day and menu changes if any. Suggest food and beverages to the guest and also try to upsell. Take food and beverage orders from the guest on the order taking pads or on the handheld Point of Sale (POS) system. Obtaining revenues, issuing receipts, accepting payments, returning the change. Performing basic cleaning tasks as needed or directed by supervisor. Filling in for absent staff as needed. Communicate to the guest and provide assistance with their queries. Co - ordinate with the bus person, kitchen staff, bar staff to ensure smooth operation and guest satisfaction. Serve food and beverage to the guest as per the course of order. Observe guests and ensure their satisfaction with the food and service and promptly respond to guest with any additional request. Maintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, refilling glasses. Prepare mixed drinks for service to your customer's table. Properly open and pour wine at the tableside. Adhere to grooming and appearance standards consistently. Assist bus persons with stocking and maintaining the restaurant par stock levels and side station. Help other areas of the restaurant such as answering telephones and completing financial transactions.

EXPERIENCE NEEDED: Previous serving experience required in a restaurant or room service. Excellent oral communication skills required. Positive interpersonal skills required.

HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job-related requirements.

HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job-related requirements.