Restaurant Server

Sheraton Pittsburgh Hotel at Station Square; Pittsburgh (Allegheny County); On-site; USD 25,000 - 35,000; Full time

Job summary

Join a leading hotel in Pittsburgh as a Food and Beverage Server, where you will provide exceptional service to guests. Your role includes taking orders, delivering food and beverages, and ensuring a high level of guest satisfaction. You'll work in a dynamic environment, supporting a team to maintain cleanliness and efficiency. Enjoy benefits like comprehensive insurance, paid time off, and room discounts.

Benefits

Comprehensive insurance through Local 57

Hourly pension

Paid time off

Room discounts

Daily employee meals

Qualifications

• Knowledge of liquor laws regarding minors and intoxicated guests.
• Current Food Handler Card or in certification process.
• Valid TABC license.

Responsibilities

• Greet guests warmly and explain specials.
• Input orders into the POS system for kitchen processing.
• Market and serve desserts or specialty coffees.

Skills

Communication

Guest Relations

Knowledge of Liquor Laws

Education

Food Handler Card

TABC License

Job description

Job Summary

Provide food and/or beverage service, including taking orders and delivering items. Ensure a friendly, courteous, helpful, timely, and professional manner to achieve high guest satisfaction.

Essential Job Functions

This summary highlights primary responsibilities and qualifications. The hotel operates 24/7, so shifts may vary in days, start times, and hours.

1. Greet guests warmly, explain specials and promotions.
2. Check station setup and cleanliness before, during, and after shifts.
3. Record and repeat guest orders for accuracy.
4. Input orders into the POS system for kitchen processing.
5. Retrieve, confirm, and deliver orders with condiments.
6. Comply with liquor regulations regarding minors and intoxicated guests.
7. Replenish beverages and check guest satisfaction.
8. Market and serve desserts or specialty coffees upon request.
9. Assist bus staff in clearing and resetting tables.
10. Complete side work such as replenishing condiments and restocking.
11. Perform cleaning tasks as assigned using standard hotel products.
12. Present checks promptly.
13. Follow all company policies, safety, and security procedures.
14. Know fire prevention and emergency protocols.
15. Use protective equipment and report unsafe conditions or incidents.
16. Maintain a neat, clean, and groomed appearance as per the handbook.
17. Perform additional duties as assigned and assist team members when needed.

Knowledge, Skills & Abilities

• Knowledge of liquor laws related to serving minors and intoxicated guests.
• Current Food Handler Card or in certification process.
• Valid TABC license.
• Basic understanding of food and beverage service, guest relations, and etiquette.
• Knowledge of proper table settings and service ware.
• Basic English communication skills for inquiries and instructions.
• Ability to interpret product labeling and promote menu items.
• Operate beverage equipment, e.g., coffee maker.

Physical Demands

• Transport up to 30 lbs. frequently in a crowded environment.
• Lift up to 30 pounds maximum.
• Stand and walk constantly; perform twisting, bending, reaching, and other movements.

Benefits

• Comprehensive insurance through Local 57
• Hourly pension
• Paid time off
• Room discounts
• Daily employee meals

EEO Statement: Driftwood Hospitality Management promotes diversity and inclusion. We are an equal opportunity employer, considering all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, genetic information, veteran status, or other protected statuses.