Restaurant Server

Crestline Hotels & Resorts; Peachtree Corners (GA); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

PTO (up to 3 weeks year 1)

Medical/dental/vision/insurance

Company matched 401K

Hotel travel discounts

Free meals each shift

Local benefits

Life insurance

Team events

Job summary

Crestline Hotels & Resorts is seeking a full-time Restaurant Server for the Hilton Atlanta Northeast location. You will take orders, serve food and beverages, collect payments, and help maintain a welcoming dining area. A strong focus on guest satisfaction and multitasking is essential.

Requirements include a high school diploma or GED, good English, and prior guest relations experience. Certifications like TIPS/CARE and liquor/wine service are preferred or can be obtained on day one.

Qualifications

• High School/GED or equivalent.
• Good English language skills and guest/customer relations experience.
• TIPS, CARE certification preferred or to be obtained by first day on the job.
• Ability to input and access information in PMS/POS systems.
• Certification in liquor, wine and food service preferred.

Responsibilities

• Take food and beverage orders and serve to guest tables.
• Retrieve and serve alcoholic and non-alcoholic beverages and food orders.
• Collect payments from guests and maintain the restaurant area.
• Assist host/hostess with seating, reservations, and guest questions.
• Perform cleaning duties and help prepare dining areas for the next shift.

Skills

Guest relations experience

English language proficiency

Customer service

Education

High School/GED or equivalent

TIPS/CARE certification preferred or on day one

Liquor, wine and food service certification preferred

Tools

PMS/POS system

Job description

Benefits

The Hilton Atlanta Northeast is looking to add a full time, friendly and organized restaurant server to the Crestline family. In order to be considered, you must be available to work any day of the week, including weekends and holidays. At Crestline, we value a work-life balance and offering some amazing benefits that include:

• up to 3 weeks of paid time off in the first year
• Medical, dental, vision, diability, legal, ID theft protection insurance
• Free basic life insurance with the option to add more
• Company matched 401K
• Local benefits
• Free meal each shift
• Fun hotel activites and events

Benefits

The Hilton Atlanta Northeast is looking to add a full time, friendly and organized restaurant server to the Crestline family. In order to be considered, you must be available to work any day of the week, including weekends and holidays. At Crestline, we value a work-life balance and offering some amazing benefits that include:

• up to 3 weeks of paid time off in the first year
• Medical, dental, vision, diability, legal, ID theft protection insurance
• Free basic life insurance with the option to add more
• Company matched 401K
• Hotel travel discounts
• Local benefits
• Free meal each shift
• Fun hotel activites and events

Overview

The Restaurant Server will take food and beverage orders, retrieve and serve alcoholic, non-alcoholic beverages and food orders to guest tables according Hotel specifications, courteously and efficiently. He/she will collect payments and assist in the maintenance of the Restaurant area and equipment.

Potential Career Paths

F&B Supervisor – F&B Manager – Director of Food and Beverage-Director of Operations – General Manager - VP of Food & Beverage

Key Duties & Responsibilities

• Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
• Collect payments from customers.
• Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
• Prepare checks that itemize and total meal costs and sales taxes.
• Take orders from patrons for food or beverages.
• Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
• Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.
• Present menus to patrons and answer questions about menu items, making recommendations upon request.
• Clean tables or counters after patrons have finished dining.
• Prepare hot, cold, and mixed drinks for patrons, and chill bottles of wine.
• Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties.
• Inform customers of daily specials.
• Stock service areas with supplies such as coffee, food, tableware, and linens.
• Explain how various menu items are prepared, describing ingredients and cooking methods.
• Prepare tables for meals, including setting up items such as linens, silverware, and glassware.
• Remove dishes and glasses from tables or counters, take them to kitchen for cleaning.
• Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests.
• Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom.
• Bring wine selections to tables with appropriate glasses, and pour the wines for customers.
• Perform food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee.
• Escort customers to their tables.
• Garnish and decorate dishes in preparation for serving.
• Fill salt, pepper, sugar, cream, condiment, and napkin containers.
• Describe and recommend wines to customers.
• Provide guests with information about local areas, including giving directions.

Education And Experience

• High School Graduate or General Education Degree (GED): or Work Equivalent.
• Must have good understanding of the English language and previous guest/customer relations experience.
• Certification of previous training in liquor, wine and food service preferred.
• Must be TIPS, CARE (or equivalent) certified, or become certified by first day on the job.
• Ability to input and access information in the property management system/computers/point of sales system.

Crestline Hotels & Resorts is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender, identity, or disability status.