Restaurant Server

Saks Global; Northbrook (IL); On-site; USD 27,717 - 34,646; Full time

Benefits offered by this job

Comprehensive benefits package

Employee discount

Career advancement opportunities

Job summary

Saks Global is seeking a dedicated Server in Northbrook, Illinois. This role involves serving guests in a professional manner, utilizing food knowledge to enhance customer experience, and maintaining high hygiene standards. Candidates should be motivated, results-driven, and able to work in a fast-paced environment.

Successful candidates will enjoy a comprehensive benefits package and employee discounts, along with opportunity for career advancement within the largest multi-brand luxury retailer.

Qualifications

• Experience in serving food and beverage with proper guidelines.
• Knowledge of order of service and table settings.
• Exceptional customer service and problem-solving skills.

Responsibilities

• Serve assigned seating section of dining area professionally.
• Provide detailed information about menu items to customers.
• Clean and maintain the restaurant and workstation.

Skills

Customer service skills

Knowledge of food preparation

Ability to work autonomously

Flexibility in schedule

Education

High School diploma or GED preferred

Job description

Job Description

WHO WE ARE: Neiman Marcus is a leading luxury retailer that provides a curated product assortment, unparalleled services, and exclusive activations for customers in Pursuit of the Extraordinary. It is known for creating the Neiman Marcus magic through exceptional customer experiences including the Neiman Marcus Awards, Fantasy Gifts, seasonal campaigns, and “Retail‑tainment” initiatives. Neiman Marcus has a rich history as a brand builder, bringing together the world’s top luxury designers and customers to foster a dedicated following for generations. It serves customers across its 36 stores, digital channels, and through remote selling. It is part of Saks Global’s portfolio of world‑class luxury retailers and real estate assets.

Responsibilities

• Serves assigned seating section of dining area in a professional and gracious manner
• Utilizes thorough knowledge of food, including preparation and culinary terminology, to provide detailed information to customers about menu items
• Leverages knowledge of wine, beer, and spirits, including technical and service procedures
• Interacts graciously with the public and handles multiple duties at the same time
• Participates in daily pre‑shift meeting
• Adheres to established accounting procedures for all transactions, including all authorized methods of payment, and maintains knowledge of the POS system
• Executes pre‑shift, post‑shift, and daily and weekly duties as assigned by supervisor
• Fulfills duties that may involve lifting objects (e.g., tables, chairs, highchairs, etc.)
• Cleans and maintains restaurant and workstation
• Maintains the highest level of hygiene standards to include, but not limited to:
  • Clean, pressed uniform jacket and accompanying clothing and shoes
  • Clean and professionally styled hair and nails, maintained to avoid food contamination risks
• Exercises integrity with scheduling
• Punches in before and out after every scheduled shift
• Follows established procedure for schedule and shift changes
• Takes appropriate lunch breaks when applicable, punching accordingly
• Coordinates holiday, vacation, and any time off with management while considering the needs of the restaurant

Qualifications

• High School diploma or GED preferred
• Experience in serving food and beverage and following proper table service guidelines
• Ability to work autonomously
• Motivated and results‑driven
• Thorough knowledge of order of service and proper placement of table settings (e.g., china, glass, flatware), food, and beverage as indicated by the kitchen ticket and the guidebook
• Thorough knowledge of food, including preparation and culinary terminology
• Ability to interact graciously with the public and handle multiple duties at the same time
• Exceptional customer service and problem‑solving skills
• Win together mentality
• Role requires standing, bending, climbing stairs, and lifting and carrying 35 pounds
• Associates must be willing to work a flexible schedule based on business needs, which will include evenings, weekends, and holidays

Benefits and Perks

• Opportunity to work in a dynamic fast‑paced environment at a company experiencing growth and transformation
• Exposure to rewarding career advancement opportunities across the largest multi‑brand luxury retailer from retail to distribution, to digital or corporate
• Comprehensive benefits package for all eligible full‑time employees (including medical, vision, and dental)
• An amazing employee discount

Compensation

Salary Range: $20.12 - $25.15. Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher‑cost areas. Actual starting pay will be determined based on work location, experience, and other job‑related factors.

Benefits: Medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).

Saks.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.