Restaurant Server

Choice Hotels; Boston (MA); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading restaurant within Choice Hotels in Boston is looking for a Restaurant Server to provide exceptional service to guests. The role includes taking orders, ensuring satisfaction, and maintaining service areas. Ideal candidates will have a background in food and beverage service, with a focus on customer care and adherence to sustainability standards.

Benefits

Medical, Dental, and Vision insurance

Paid Time Off

401(k) with company match

Travel discounts

Employee assistance and wellness programs

Qualifications

• Previous food and beverage experience or equivalent training required.
• Knowledge of POS systems.
• TIPS certification preferred.

Responsibilities

• Serve food and beverages to guests in a courteous manner.
• Ensure guest satisfaction and monitor scores.
• Take and input orders into the point of service system.

Skills

Customer Service

Food and Beverage Knowledge

Education

High School diploma or equivalent

Tools

POS systems

Job description

Overview

Opportunity: Restaurant Server

Serve food and beverages to guests in a courteous and friendly manner, adhering to brand/hotel guest service and sustainability standards.

Your Growth Path

Restaurant Supervisor/Banquet Server/Captain → Restaurant Manager → Banquet Manager

Your Focus

• Take food and beverage orders and input them into the point of service system.
• Ensure guest satisfaction.
• Set and clear tables in dining areas.
• Stock service stations with items such as ice, napkins, or straws.
• Pick up orders from the kitchen and ensure food is prepared correctly.
• Prepare guest checks and process payments if applicable.
• Perform additional functions such as bartending and bussing during staff shortages or peak times.
• Monitor guest satisfaction scores and work to improve departmental and overall guest satisfaction.
• Follow sustainability practices related to HHM’s EarthView program.
• Practice safe work habits, wear protective equipment, and follow MSDS and OSHA standards.
• Perform other duties as assigned by management.

Your Background and Skills

• High School diploma or equivalent preferred.
• Previous food and beverage experience or equivalent training required.
• Knowledge of POS systems.
• TIPS certification preferred.

HHM Benefits and Perks

• Competitive wages for full-time and part-time roles.
• Medical, Dental, and Vision insurance.
• Paid Time Off.
• 401(k) with company match.
• Free basic life insurance.
• Travel discounts.
• Commuter transit and parking benefits.
• Employee assistance and wellness programs.
• Opportunities for professional and educational development.
• Referral bonus program.

Work Environment and Context

• Work schedules vary and may include holidays, weekends, and alternate shifts.
• Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending, and reaching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble – Own It

About Us

Peregrine offers Mediterranean cuisine inspired by the Italian islands of Sardinia and Sicily, along with influences from Corsica and Catalonia. Named after the peregrine falcon, symbolizing travel and observation, our restaurant welcomes travelers to Boston's Beacon Hill, offering a unique culinary journey.