Restaurant Server

HRI Hospitality; New Orleans (LA); Hybrid; USD 17,000 - 36,000; Full time

Job summary

The Barnett Hotel in New Orleans, operated by HRI Hospitality, is seeking a friendly Restaurant Server to deliver warm, efficient service in a vibrant dining program.

You will take orders, input into POS, ensure guest satisfaction, handle payments, and uphold safety standards while contributing to a memorable guest experience. This full-time role offers opportunities to work across five signature dining venues and to excel in a bustling, hospitality-driven environment.

Qualifications

• High school diploma or equivalent preferred.
• Previous serving or hospitality experience preferred.
• Experience with POS systems and cash handling a plus.
• Excellent customer service and communication skills.

Responsibilities

• Greet guests promptly and provide friendly, attentive service.
• Present menus, answer questions, and make recommendations.
• Take accurate food and beverage orders and input them into the POS system.
• Deliver food and drinks promptly, ensuring proper presentation and temperature.
• Check back with guests regularly and anticipate needs.
• Process payments, handle cash, and balance receipts accurately.
• Maintain table cleanliness, reset tables, and support dining room organization.
• Communicate guest needs and concerns to management or kitchen staff as needed.
• Follow all food safety, sanitation, and alcohol service guidelines.
• Assist with opening, closing, and side work duties.
• Perform additional duties as assigned by management.

Skills

Customer service

Communication

Multitasking

Stamina

Education

High school diploma

Tools

POS systems

Cash handling

Job description

234 rooms | 16,000 sq. ft. meeting/event space Amenities: contemporary rooms, rooftop pool, five signature dining venues, vibrant communal spaces. A restored Art Deco hotel just steps from the New Orleans French Quarter, The Barnett offers an authentic New Orleans experience with curated events, live music, and standout food and beverage. Its versatile meeting and event spaces, combined with proximity to the Caesars Superdome, create an engaging environment for hospitality professionals serving both business and leisure travelers.

Brutto Americano is southern-inspired Italian dining at The Barnett Hotel. With a focus on Gulf seafood and fresh, hand-crafted pasta, Brutto Americano offers a contemporary take on Italian cuisine, perfectly attuned to the sophisticated tastes of the New Orleans dining scene.

The Restaurant Server is responsible for providing warm, efficient, and knowledgeable service to guests. This role takes food and beverage orders, delivers items accurately, maintains table cleanliness, and ensures an exceptional dining experience while upholding company and brand standards.

MINIMUM REQUIREMENTS

• Education: High school diploma or equivalent preferred.
• Experience: Previous serving or hospitality experience preferred.
• Experience with POS systems and cash handling a plus.
• Skills and Knowledge: Excellent customer service and communication skills. Ability to multitask in a fast-paced dining environment. Knowledge of menu items, allergens, food preparation, and beverage options. Strong attention to detail and order accuracy. Ability to stand for long periods and lift up to 25-30 lbs. Basic math and cash-handling skills. Professional appearance and polished demeanor.

JOB DUTIES AND RESPONSIBILITIES

• Greet guests promptly and provide friendly, attentive service.
• Present menus, answer questions, and make recommendations.
• Take accurate food and beverage orders and input them into the POS system.
• Deliver food and drinks promptly, ensuring proper presentation and temperature.
• Check back with guests regularly and anticipate needs.
• Process payments, handle cash, and balance receipts accurately.
• Maintain table cleanliness, reset tables, and support dining room organization.
• Communicate guest needs and concerns to management or kitchen staff as needed.
• Follow all food safety, sanitation, and alcohol service guidelines.
• Assist with opening, closing, and side work duties.
• Perform additional duties as assigned by management.

HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job-related requirements.