Server - Seaworthy

HRI Hospitality; New Orleans (LA); Hybrid; USD 23,000 - 32,000; Full time

Job summary

The Barnett Hotel in New Orleans is seeking a full-time Server for the Seaworthy team. The Restaurant Server identifies guest needs and delivers service with knowledge of the menu, while maintaining a clean, orderly station.

Greet guests, follow service sequences, handle payments securely, upsell, and communicate with management. A high school diploma and ServSafe/TiPS certifications are preferred.

Qualifications

• Ability to communicate in verbal and written English with guests and staff.
• Past server experience in a similar-sized establishment preferred.
• Knowledge of safety, sanitation, and POS operations.

Responsibilities

• Warmly greet and acknowledge guests upon arrival.
• Follow established service sequence for consistent experiences.
• Handle payments in compliance with PCI and cash procedures.
• Ring orders through Micros POS and maintain guest relations.
• Upsell items and maintain knowledge of the menu.
• Maintain a clean, organized server station throughout shift.
• Communicate needs to management and work with the team.

Skills

English communication

Time management

Guest service

Teamwork

Flexibility

POS familiarity

Education

High school diploma

ServSafe/TiPS certification

Job description

234 rooms | 16,000 sq. ft. meeting/event space Amenities: contemporary rooms, rooftop pool, five signature dining venues, vibrant communal spaces. A restored Art Deco hotel just steps from the New Orleans French Quarter, The Barnett offers an authentic New Orleans experience with curated events, live music, and standout food and beverage. Its versatile meeting and event spaces, combined with proximity to the Caesars Superdome, create an engaging environment for hospitality professionals serving both business and leisure travelers. Housed in a historic 19th century Creole townhome built in 1832, Seaworthy showcases wild-caught, sustainably harvested oysters from American waters - the Gulf Coast, East Coast, and West Coast - alongside locally sourced fish and game. Part of The Barnett Hotel, we are looking for a full-time server for the Seaworthy team. The Restaurant Server is responsible for identifying the needs of guests and accommodating to those needs. Serve the guests quickly and efficiently with complete knowledge of the restaurant menu. Maintain station in a clean and orderly manner throughout the shift.

CORE FOCUS & ESSENTIAL RESPONSIBILITIES

• Warmly greet and acknowledge guests upon arrival.
• Follow established Hotel service sequence for consistent food & beverage guest experiences.
• Handle payment for guests purchases in compliance with Hotel & PCI and cash handling procedures.
• Properly ring guest orders through the POS system (Micros) Maintain positive guest relations at all times.
• Work with a spirit of teamwork.
• Communicate needs and ideas to management.
• Maintain current and accurate knowledge of the outlet menu.
• Follows all safety and sanitation policies.
• Upsell items to guests.
• Properly check all guests’ identification to ensure legal age compliance.
• Perform side work as needed.
• Keep server station clean and organized.

ESSENTIAL QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to satisfactorily communicate in verbal and written English with guests, management, and co-workers to their understanding. Prioritize and organize work assignments, have timely follow up and execution. Have superb time management skills. Maintain complete knowledge of all hotel services/features and hours of operation. Other language, mathematical, and reasoning abilities as outlined below. Ability to comply with physical demands as outlined below. Knowledge and understanding of Atelier & Ace Culture & initiatives Ability to compute basic mathematical calculations. If applicable, must meet any required minimum age to serve alcohol. Must be able to maintain a flexible work schedule.

• Ability to satisfactorily communicate in verbal and written English with guests, management, and co-workers to their understanding.
• Prioritize and organize work assignments, have timely follow up and execution.
• Have superb time management skills.
• Maintain complete knowledge of all hotel services/features and hours of operation.
• Other language, mathematical, and reasoning abilities as outlined below.
• Ability to comply with physical demands as outlined below.
• Knowledge and understanding of Atelier & Ace Culture & initiatives.
• Ability to compute basic mathematical calculations.
• If applicable, must meet any required minimum age to serve alcohol.
• Must be able to maintain a flexible work schedule.

REQUIRED EDUCATION and/or EXPERIENCE

• High school diploma required, any college courses in hospitality management or similar is preferred.
• Minimum 2 years previous experience working as a server in a similar-sized restaurant.
• Additional restaurant experience (host, food runner, bus person, etc.) preferred.
• Additional certifications (ServSafe, TiPS, etc.) preferred.

LANGUAGE, MATHEMATICAL, and REASONING ABILITIES

• Ability to understand guests’ service needs & requests.
• Ability to acknowledge guests’ requests in a polite manner.
• Ability to clearly communicate in verbal and written English (additional foreign languages are encouraged and preferred).
• Ability to apply logical thinking and understanding to carry out written and oral instructions.
• Ability to address and solve problems involving guest and operational issues.
• Ability to compute basic mathematical calculations.

PHYSICAL DEMANDS / WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The performance of this position may occasionally require exposure to the manufacturing areas where under certain areas require the use of personal protective equipment such as safety glasses with side shields and mandatory hearing protection. Primary environment: ambient room temperatures, lighting and traditional office equipment as found in a typical restaurant environment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Sit, walk, and stand continuously.
• Lift / carry 25lbs (frequently) and 50lbs (occasionally).
• Bend, squat, crawl, and reach above shoulder level.
• Use dominate hand coordination for simple grasping, pushing/pulling, and fine manipulation.
• May be exposed to extreme temperatures, dust, dampness, height, and moving machinery.

HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job-related requirements.