Restaurant Server

Tandem Hospitality Group LLC; New Orleans (LA); On-site; USD 17,000 - 25,000; Full time

Job summary

Tandem Hospitality Group LLC, operating Hotel Indigo New Orleans, seeks a Restaurant Server to ensure guests have an exceptional dining experience from arrival to departure.

You will greet guests, take orders, suggest menu options, and collaborate with the kitchen to ensure timely, accurate service while maintaining high standards of cleanliness and professionalism.

Qualifications

• One year of prior food and beverage experience preferred.
• Prior guest relations training is beneficial.
• Knowledge of proper food handling and safety requirements.

Responsibilities

• Greet customers warmly and ensure a positive dining experience.
• Take orders accurately and communicate needs to kitchen staff.
• Assist with table setup, wine service, and condiments.
• Record revenue and process payments using POS tools.
• Maintain cleanliness of front-of-house areas and assist with events.

Skills

Food & beverage experience

Guest relations

Communication skills

Punctuality

Attention to detail

OpenTable knowledge

POS familiarity

Customer service

Tools

MS Office/Google

POS (Micros/Aloha)

OpenTable reservations

Job description

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Job Description

A Restaurant Server is to interact with all guests and ensure they have a great experience when dining. A server is to ensure that each guest has a positive dining experience from start to finish and that all expectations are exceeded and any issues that may arise are quickly resolved.

Job Responsibilities

• Greet all customers warmly
• Adhere to grooming and appearance standards
• Prepare dining tables for service, laying out napkins and utensils, making sure the condiments are refilled, performing all other preparations and side-work tasks
• Take guest food and beverage orders accurately
• Knowledge of current menu choices, specialties and menu deviations
• Handle table assignments, seating customers, food and drink suggestions, and communicating customer needs to the cooks
• Ensuring a memorable dining experience
• Properly open and pour wine tableside
• Accurately record revenue and accept cash, credit card, room charges and direct billing payments
• Perform basic cleaning tasks as needed or directed by supervisor
• Assist with special events if needed
• Answer telephone using appropriate etiquette
• Bus tables and assist with processing dirty dishes if necessary
• Assist kitchen with prep work or plating if necessary
• Clean all front of the house areas including windows, light fixtures and entrance as assigned
• Fill water bottles, cut fruit, roll silverware, and complete other service-related tasks as assigned
• Performs other duties as assigned, requested or deemed necessary by management

Job Qualifications

• One year of prior food and beverage experience preferred
• Prior guest relations training
• Knowledge of proper food handling
• Strong written/verbal communications skills
• Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with minimum supervision
• Punctuality and reliable attendance are required
• Proper food safety training and certification as described by law
• Experience working with computers (MS Office/Google) POS (Micros, Aloha, etc.) and reservation software (Open Table)
• Ensure various physical movements throughout the work areas, such as reaching, extending arms over head, bending and stooping are performed safely
• Ability to push and pull vacuum cleaners as well as wheeled carts weighing up to 25 pounds

Location Hotel Indigo New Orleans

Req Number FOO-26-00219

This position is currently accepting applications.

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