Restaurant Server

BENCHMARK; Myrtle Beach (SC); On-site; USD 13,638 - 19,424; Full time

Benefits offered by this job

Low-cost medical, dental, and vision

Paid life insurance

Short- and long-term disability

Paid time off & holidays

401(k) with company match

Commuter benefits

Job summary

Pyramid Global Hospitality’s South Seas resort in Florida is seeking a Restaurant Server to deliver attentive, personalized service and menu recommendations. You will greet guests, present menus, and upsell items to enhance the guest experience.

Enter orders into the POS, communicate dietary needs, maintain clean stations, and collaborate with hosts, bartenders, and kitchen staff to ensure seamless service.

Qualifications

• High school diploma or equivalent is preferred.
• Must be 18+ and able to serve alcohol per Florida regulations.
• Experience with POS systems is preferred.
• Alcohol awareness and Food Handlers certifications or ability to obtain.
• Strong communication and guest service mindset.

Responsibilities

• Provide warm, genuine, and professional service to every guest from arrival through departure.
• Present menus, explain daily specials, answer questions, and make knowledgeable recommendations.
• Accurately enter orders into the POS system and communicate modifications to the kitchen.
• Serve food and beverages promptly while upholding standards and guest satisfaction.
• Assist with collaboration among hosts, bartenders, kitchen staff, and servers.

Skills

Guest service excellence

Strong communication

Team collaboration

Multitasking in fast-paced env

Attention to detail

Education

High school diploma or equivalent

Valid driver’s license

Tools

POS systems

Job description

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts worldwide. South Seas, located on Captiva Island, Florida, is a flagship resort within this portfolio. The following description details the Restaurant Server role at South Seas.

Position Overview

The Restaurant Server delivers exceptional dining experiences through attentive, knowledgeable, and personalized service. This role welcomes guests, provides menu recommendations, takes accurate food and beverage orders, and ensures timely, professional service throughout each meal.

Responsibilities

• Provide warm, genuine, and professional service to every guest from arrival through departure.
• Present menus, explain daily specials, answer questions, and make knowledgeable food and beverage recommendations.
• Accurately enter orders into the POS system while ensuring modifications and dietary restrictions are communicated to the kitchen.
• Serve food and beverages promptly while maintaining established service standards.
• Monitor guest satisfaction throughout the dining experience and resolve concerns professionally or involve leadership when appropriate.
• Maintain thorough knowledge of menu items, ingredients, preparation methods, allergens, and beverage offerings.
• Upsell appetizers, specialty beverages, desserts, and featured menu items to enhance the guest experience.
• Process guest payments accurately and efficiently.
• Maintain clean, organized, and properly stocked service stations throughout each shift.
• Complete opening, side work, and closing duties according to department standards.
• Assist with resetting tables and maintaining dining room appearance.
• Work collaboratively with hosts, bartenders, kitchen staff, food runners, and fellow servers to ensure seamless operations.
• Follow all responsible alcohol service guidelines and verify identification when required.
• Maintain compliance with all food safety, sanitation, and health department regulations.
• Adhere to South Seas grooming, appearance, and uniform standards.
• Support resort events, special functions, and banquet operations as business needs require.
• Perform other duties as assigned.

Qualifications

Education & Experience

High school diploma or equivalent preferred. Must have a valid driver's license, and a motor vehicle background check will be completed. Must be 18 years of age or older to hold this role, serving/selling alcohol in the state of FL. Previous restaurant serving experience preferred; upscale resort or hospitality experience is a plus.
Experience using POS systems preferred.
Alcohol awareness certification or ability to obtain required (can obtain through South Seas). Food Handlers Certification or ability to obtain required (can obtain at South Seas).

Knowledge, Skills & Abilities

• Passion for providing exceptional guest service.
• Strong communication and interpersonal skills.
• Ability to build rapport with guests while maintaining professionalism.
• Excellent organizational and multitasking abilities in a fast-paced environment.
• Strong attention to detail and accuracy.
• Ability to work collaboratively within a team environment.
• Basic math skills for handling guest payments.
• Ability to remain calm and professional during busy service periods.
• Flexible schedule, including evenings, weekends, and holidays.

Physical Requirements

• Ability to stand and walk for extended periods throughout the shift.
• Frequently lift and carry trays, food, and beverages weighing up to 40 pounds.
• Frequently bend, reach, stoop, kneel, and twist.
• Ability to work in indoor and outdoor dining environments in varying weather conditions.
• Ability to safely navigate crowded dining rooms while carrying trays and beverages.

Compensation and Benefits

Rate of Pay: $12.00 per hour + tips.
The position also offers competitive benefits including:

• Low-cost medical, dental, and vision plans
• Paid life insurance
• Short- and long-term disability coverage
• Paid time off & holidays
• 401(k) with company match
• Commuter and company-paid toll programs

Equal Employment Opportunity

Pyramid Global Hospitality is an equal‑opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.