Restaurant Server

The Ridge Hotel Lake Geneva; Lake Geneva (WI); On-site; USD 17,000 - 30,000; Full time

Benefits offered by this job

Competitive salary

Health insurance

Paid time-off

Employee golf discounts

Staff dining discounts

Job summary

The Ridge Hotel Lake Geneva is seeking friendly front-of-house servers to join our multi-venue restaurant and events team in Lake Geneva, Wisconsin. You will take orders, deliver food and drinks, and provide attentive service across Hunt Club Steakhouse, Turf at the GN Clubhouse, Crafted Italia, and the Deck Bar.

Candidates should be 18+, comfortable with iPad POS, and able to work varied shifts including weekends. ServSafe is a plus.

Qualifications

• Servers must be at least 18 years old.
• Experience with POS systems is preferred but not required.
• ServSafe certification is a plus, but not required.

Responsibilities

• Know the menu inside-out and upsell wine/whiskeys/cocktails/beer.
• Take and enter orders accurately; deliver drinks and courses on time.
• Process payments and manage the dining experience from seating to check-out.
• Assist with setup, cleaning, and closing tasks as part of the restaurant team.
• Communicate special requests or complaints to the Restaurant Manager with care.
• Maintain high sanitation and safety standards.

Skills

Customer service

Sales skills

Communication

iPad POS

Job description

SERVER at Destination GN and The Ridge Hotel

Here is your opportunity to join the Lake Geneva area's premier restaurant and events team as a member of our professional front-of-house wait staff at the multi-award-winning Hunt Club Steakhouse, Turf at the GN Clubhouse, Crafted Italia and the poolside Deck Bar at The Ridge Hotel. In addition to serving food and drink at our restaurants, you may also be a Banquet Server at GN and The Ridge for weddings, corporate events, and other special occasions. Join our fast-paced, fun team serving handcrafted food and drinks to guests and GN Members while delivering memorable hospitality.

Primary Responsibilities

• Know the venue’s food and drink menus inside and out – down to ingredients and origins.
• Engage with guests and artfully recommend wines/whiskeys/cocktails/beer that pair well with dishes and individual palates.
• Provide immediate attention to guests once seated. Accurately take and enter orders; deliver all drinks and courses at the appropriate times to ensure correct temperatures; and process payments.
• Take pride in our property. Perform set-up, cleaning and closing tasks as part of the restaurant’s core team.
• Value timely communication by keeping the Restaurant Manager apprised of special requests, special occasions or complaints and taking ownership to ensure that that all are addressed with care.
• Uphold high sanitation and safety standards.

Job Requirements

• Servers must be at least age 18. Please see position of busser, dishwasher or prep cook for Food & Beverage positions for those under age 18.
• Must be able to operate an iPad and/or desktop POS (point-of-sale) system for order-taking and to process billing.
• ServSafe certification a plus, but not required.
• Availability to work varied shifts, weekends, and holidays as needed.
• Flexibility to work various venues, as needed.
• Strong communication and sales skills.

SUCCESS FACTORS

• Highly organized multi-tasker, able to work in a fast-paced environment
• Positive, contagious, enthusiastic attitude
• Strong verbal communication skills, ability to connect with others
• A genuine service mindset
• Team player
• High regard for workplace safety procedures

WORKING CONDITIONS/PHYSICAL DEMANDS

• Ability to stand for an entire working shift (8-10hrs)
• Apply caution when around sharp objects
• Safely navigate wet slippery surfaces
• Ability to bend, stand, and stoop for extended periods of time

Benefits

• Competitive salary and performance-based incentives.
• Comprehensive benefits package for full-time/year-round staff, including health, dental, vision, short-term disability, and life insurance; pet insurance; and a 401k retirement plan.
• Paid time-off for full- and part-time associates.
• Option for pay-as-you-earn with Dayforce Wallet.
• Opportunity to work in a stunning resort setting with access to recreational facilities.
• Encouraging and supportive work environment that values creativity and teamwork.
• Potential for professional growth within a dynamic hospitality organization.
• All seasonal and year-round staff receive benefits including complimentary golf, discounts at our dining facilities and Pro Shop, reduced greens fees for your foursome, special hotel rates for friends & family, monthly associate golf tournaments, fitness center discounts, and more.

About Destination Geneva National

Based in Lake Geneva, Wisconsin’s premier resort town, Paloma Resorts’ Destination Geneva National has made legendary golf a tradition for more than 30 years in Southeast Wisconsin. Here Arnold Palmer, Gary Player, and Lee Trevino each carved out a signature course as timeless as the game itself. From 54 holes of the finest risk-reward golf, award-winning dining, and upscale on-course lodging and the 146-room Ridge Hotel, Destination GN continues to grow and evolve to meet the needs of today's golfer, traveler and foodie. For more information, visit destinationgn.com.

NOTE: This job description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with this job. While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances (e.g. emergencies, changes in workload, rush jobs or technology developments) dictate.

Paloma Resorts is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, or any other legally protected status.