Restaurant Manager

The Ridge Hotel Lake Geneva; Lake Geneva (WI); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Competitive salary & incentives

Health benefits package

Paid time off

Discounts & resort amenities including

Complimentary golf

Professional development opportunities

Employee golf discounts & Pro Shop

Job summary

Destination Geneva National in Lake Geneva, Wisconsin, seeks a dynamic Restaurant Supervisor/Manager to lead operations at GN outlets, delivering exceptional service. Join a resort dining group offering competitive salary, benefits, and opportunities for professional growth within a premier hospitality setting.

The role requires leadership of front-of-house teams, collaboration with culinary staff, and oversight of budgets, inventory, and standards to ensure a memorable guest experience.

Qualifications

• Minimum of 2 years in restaurant management.
• Strong leadership and interpersonal skills.
• Ability to thrive in a fast-paced hospitality environment.

Responsibilities

• Oversee daily restaurant operations across GN outlets.
• Ensure exceptional service standards.
• Manage indoor and outdoor dining experiences.
• Recruit, train, and mentor front-of-house staff.
• Develop and manage budgets.
• Oversee inventory and cost control.
• Ensure health, safety, and sanitation compliance.

Skills

Leadership

Communication

Interpersonal skills

Budget management

Flexibility

Job description

Welcome to Destination Geneva National, home to our celebrated Lake Geneva restaurant group including turf kitchen + tap, a popular year-round dining venue overlooking Palmer's 18th green; the multi-award-winning Hunt Club Steakhouse in the historic Crane manor, the Paloma Cantina alongside GN's one-acre putting course, and Crafted Italia at Lodge GN. Here is your opportunity to join our dedicated and professional Food & Beverage leadership in setting the standards for exceptional service, exquisite cuisine, and a welcoming atmosphere that sets the stage for celebration.

Job Description

We are seeking a dynamic and experienced Restaurant Supervisor or Manager to lead restaurant operations at one or more of our outlets. The ideal candidate will have a proven track record in restaurant management, exceptional leadership skills, and a passion for hospitality. Benefits include a competitive salary, profit-sharing potential, comprehensive health benefits package, paid time off, associate discounts and access to resort amenities (including complimentary golf), and opportunities for professional development and career advancement.

Key Responsibilities

• Oversee daily restaurant operations, maintaining the flexibility and team mentality to support other outlets as needed.
• Ensure exceptional service standards are consistently met and exceeded at all GN outlets.
• Manage indoor and outdoor dining operations, ensuring a seamless and enjoyable experience for all guests and members.
• Recruit, train, and mentor a high-performing team of front-of-house staff and support Culinary in recruiting for the kitchen.
• Foster a positive and collaborative work environment, encouraging professional growth and development.
• Cultivate a warm, welcoming, and professional atmosphere for all guests and members.
• Address and resolve guest inquiries and complaints promptly and effectively.
• Implement and oversee service protocols to ensure a consistent, high-quality dining experience.
• Develop and manage budgets, ensuring financial targets are met.
• Oversee inventory management, including ordering and cost control.
• Analyze financial reports and implement strategies to improve profitability.
• Manage special events and private functions that take place in the restaurants.
• Collaborate with the culinary team to create tailored menus for events and seasonal offerings.
• Ensure compliance with health, safety, and sanitation regulations.
• Maintain all operational licenses and permits.
• Implement and monitor safety protocols to ensure a safe environment for guests and staff.

Qualifications

• Minimum of 2 years of experience in restaurant management, preferably in a luxury or resort setting.
• Proven leadership skills with the ability to manage and motivate a diverse team.
• Financial acumen and experience in budget management a plus.
• Exceptional communication and interpersonal skills.
• Ability to thrive in a fast-paced, dynamic environment.
• Passion for delivering outstanding guest service.
• Flexibility to work evenings, weekends, and holidays as required.

Physical Requirements

• Ability to stand and walk for extended periods (8+ hours per shift).
• Must be able to lift and carry up to 25-50 lbs (e.g., supplies, inventory, small equipment).
• Frequent bending, reaching and kneeling to access storage areas, take inventory, and assist staff.
• Ability to use hands and arms like handling paperwork, operating POS systems, and light food prep if needed.
• Must be comfortable working in a fast-paced, hot, and noisy environment, including kitchens and dining areas.

Benefits

• Competitive salary and performance-based incentives.
• Comprehensive benefits package for full-time/year-round staff, including health, dental, vision, short-term disability, and life insurance; pet insurance; and a 401k retirement plan.
• Paid time-off for full- and part-time associates.
• Option for pay-as-you-earn with Dayforce Wallet.
• Opportunity to work in a stunning resort setting with access to recreational facilities.
• Encouraging and supportive work environment that values creativity and teamwork.
• Potential for professional growth within a dynamic hospitality organization.
• All seasonal and year-round staff receive benefits including complimentary golf, discounts at our dining facilities and Pro Shop, reduced greens fees for your foursome, special hotel rates for friends & family, monthly associate golf tournaments, fitness center discounts, and more.

About Destination Geneva National

Based in Lake Geneva, Wisconsin’s premier resort town, Paloma Resorts’ Destination Geneva National has made legendary golf a tradition for more than 30 years in Southeast Wisconsin. Here Arnold Palmer, Gary Player, and Lee Trevino each carved out a signature course as timeless as the game itself. From 54 holes of the finest risk-reward golf, award-winning dining, and upscale on-course lodging and the 146-room Ridge Hotel, Destination GN continues to grow and evolve to meet the needs of today's golfer, traveler and foodie. For more information, visit destinationgn.com.

This job description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with this job. While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances (e.g. emergencies, changes in workload, rush jobs or technology developments) dictate.

Paloma Resorts is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, or any other legally protected status.