Restaurant Server

Tandem Hospitality Group, LLC; Kansas City (MO); On-site; USD 25,000 - 35,000; Full time

Job summary

Join a dynamic team at an established hospitality group where your role as a Restaurant Server is vital to creating memorable dining experiences. You will engage warmly with guests, ensuring their needs are met from the moment they arrive until they leave. This position requires attention to detail, strong communication skills, and the ability to work efficiently under pressure. If you are passionate about providing excellent service and thrive in a fast-paced environment, this opportunity is perfect for you. Be part of a welcoming team that values your contributions and supports your growth in the hospitality industry.

Qualifications

• One year of prior food and beverage experience preferred.
• Knowledge of proper food handling and safety protocols.
• Strong written and verbal communication skills.

Responsibilities

• Greet customers warmly and ensure a memorable dining experience.
• Take accurate food and beverage orders and handle payments.
• Assist with cleaning and maintaining front of house areas.

Skills

Food and Beverage Experience

Guest Relations Training

Strong Communication Skills

Attention to Detail

Punctuality

Education

Food Safety Training Certification

Tools

POS Systems (Micros, Aloha)

Reservation Software (Open Table)

MS Office

Google Suite

Job description

Job Description

A Restaurant Server is to interact with all guests and ensure they have a great experience when dining. A server is to ensure that each guest has a positive dining experience from start to finish and that all expectations are exceeded and any issues that may arise are quickly resolved.

Job Responsibilities

• Greet all customers warmly
• Adhere to grooming and appearance standards
• Prepare dining tables for service, laying out napkins and utensils, making sure the condiments are refilled, performing all other preparations and side-work tasks
• Take guest food and beverage orders accurately
• Knowledge of current menu choices, specialties and menu deviations
• Handle table assignments, seating customers, food and drink suggestions, and communicating customer needs to the cooks
• Ensuring a memorable dining experience
• Properly open and pour wine tableside
• Accurately record revenue and accept cash, credit card, room charges and direct billing payments
• Perform basic cleaning tasks as needed or directed by supervisor
• Assist with special events if needed
• Answer telephone using appropriate etiquette
• Develop and maintain positive working relationship with co-workers and others

• Bus tables and assist with processing dirty dishes if necessary
• Assist kitchen with prep work or plating if necessary
• Clean all front of the house areas including windows, light fixtures and entrance as assigned
• Fill water bottles, cut fruit, roll silverware, and complete other service-related tasks as assigned

Job Qualifications

• One year of prior food and beverage experience preferred
• Prior guest relations training
• Knowledge of proper food handling
• Strong written/verbal communications skills
• Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with minimum supervision
• Punctuality and reliable attendance are required
• Proper food safety training and certification as described by law

• Experience working with computers (MS Office/Google) POS (Micros, Aloha, etc.) and reservation software (Open Table)
• Ensure various physical movements throughout the work areas, such as reaching, extending arms over head, bending and stooping are performed safely
• Ability to push and pull vacuum cleaners as well as wheeled carts weighing up to 25 pounds

Source: Tandem Hospitality Group