Restaurant Server

DoubleTree by Hilton Hotel Raleigh-Durham Airport at Research Triangle Park; Durham (NC); On-site; USD 17,000 - 26,000; Full time

Benefits offered by this job

Medical, dental, and vision

Disability & life insurance

Employee discounts

Paid vacation & sick time

401(k) with match

Job summary

DoubleTree by Hilton Hotel Raleigh-Durham Airport at Research Triangle Park is seeking a friendly Restaurant Server to deliver polished dining experiences and attentive service. You will greet guests, present menus, take orders, relay to kitchen, and ensure timely, accurate deliveries while maintaining standards.

Ideal candidates have strong communication, attention to detail, and the ability to multitask in a fast-paced environment.

Qualifications

• High School Diploma or equivalent required.
• TIPS and Food Safety certifications required.
• Ongoing training in hospitality and service excellence encouraged.

Responsibilities

• Greet guests warmly and serve beverages on arrival.
• Present menus, suggest courses, recommend wines, and answer questions.
• Take and relay orders to kitchen or bar, ensuring accuracy.
• Garnish and decorate dishes and sometimes serve from platters.
• Monitor diners' needs and respond promptly to requests.
• Total bills and process payments, or direct guests to the cashier.
• Replenish supplies and prepare stations for subsequent meals.
• Other duties as assigned.

Skills

Interpersonal skills

Communication

Attention to detail

Multitasking

Guest satisfaction

Education

High School Diploma or equivalent

TIPS Certification

Food Safety Certification

Job description

Description

The Restaurant Server ensures a polished and professional dining experience by providing attentive, accurate, and courteous service to all guests. This role directly impacts guest satisfaction, repeat business, and the overall reputation of the dining establishment.

Division DoubleTree Raleigh

Description

The Restaurant Server ensures a polished and professional dining experience by providing attentive, accurate, and courteous service to all guests. This role directly impacts guest satisfaction, repeat business, and the overall reputation of the dining establishment.

How You'll Shape The Experience & Future

• Greet guests warmly and serve beverages such as ice water and coffee upon arrival.
• Present menus, suggest dinner courses, recommend wines, and answer questions about food preparation.
• Take and relay orders to the kitchen or bar, ensuring accuracy and timely delivery.
• Garnish and decorate dishes before serving and occasionally serve directly from platters.
• Monitor diners' needs and respond promptly to additional requests or concerns.
• Total bills and process payments, or direct guests to the cashier as needed.
• Replenish supplies and prepare stations for subsequent meals.
• Other duties as assigned.

KEY STRENGTHS FOR SUCCESS

• Excellent interpersonal and communication skills.
• Strong attention to detail and ability to multitask in a fast-paced environment.
• Knowledge of proper dining etiquette and service standards.
• Ability to work collaboratively with kitchen and front-of-house teams.
• Friendly, professional demeanor with a focus on guest satisfaction.

Professional Experience

• Previous experience in food service or fine dining is preferred but not required.
• Experience taking orders, serving meals, and handling guest requests is a plus.

ACADEMIC BACKGROUND

• High School Diploma or equivalent required.
• TIPS and Food Safety certifications required.
• Ongoing training in hospitality and service excellence encouraged.

Benefits

• Medical, dental, and vision (HSA available)
• Company-paid disability & life insurance
• Employee Assistance Program
• Supplemental benefits
• 401(k) with match
• Employee discounts
• Paid vacation & sick time

Position Requirements

Successful completion of a background check is required prior to employment.

EOE Statement HM Alpha Hotels & Resorts is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind. We are committed to providing an environment of mutual respect, the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, sex (including pregnancy and gender identity), national origin, age (40 or older) disability, genetic information, family or parental status, military service, or any other status protected by the laws or regulations in the locations where we operate. HM Alpha Hotels & Resorts will not tolerate discrimination or harassment based on any of these characteristics.