Restaurant Server

Double Eagle Hotel and Casino Conference Center; Cripple Creek (CO); On-site; USD 30,000 - 40,000; Full time

Job summary

A hospitality establishment in Cripple Creek, Colorado is seeking team-oriented individuals to serve food and beverages to customers. Responsibilities include maintaining a clean and safe work environment, ensuring compliance with safety standards, and developing positive customer relations. Ideal candidates should possess good communication skills, demonstrate teamwork, and be committed to providing excellent guest satisfaction in a vibrant atmosphere. Join us in creating memorable dining experiences for our patrons.

Qualifications

• Ability to serve food and beverages courteously and efficiently.
• Knowledge of safety procedures in compliance with health standards.
• Good communication skills for customer interaction.

Responsibilities

• Serve food and beverages promptly to customers.
• Maintain a clean and safe work environment.
• Communicate effectively with customers and staff.

Job description

SUMMARY: To serve food and beverages to CUSTOMERS as promptly and as courteously as possible. To develop, maintain and enhance positive relations with all CUSTOMERS and STAFF MEMBERS. To perform all duties in compliance with safety standards, health standards and the Colorado Limited Gaming Act.

Duties And Responsibilities

• Within the realm of the responsibility of the job, maintains a clean and safe work environment. Performs duties in compliance with safety procedures, which includes use of safety equipment. Incumbents are responsible for following safety procedures, identifying unsafe practices or conditions and informing their supervisor or the Safety Committee of unsafe conditions, as directed.
• Serves food and beverages to customers as promptly and as courteously as possible. Servers will wait on tables, pre-bus and bus tables, perform side duties, and empty bus carts as needed and directed.
• Develops, maintains and enhances positive relations with all customers and staff members.
• Performs all duties in compliance with the Colorado Limited Gaming Act.
• Wears and maintains all uniforms. Uniforms must be cleaned and pressed, nametags must be worn at all times, no strong smelling perfumes, cologne, etc, hands must be clean and shoes must be clean.
• Alerts supervisor of any concerns regarding the quality, selection and variety of all food and beverages.
• Complies with established security policies and procedures.
• Performs other duties, including special projects, as needed and directed.
• Demonstrates a good working knowledge of all Lombard's food and beverage outlets and products. Is able to answer customer's questions concerning the same.
• Communicates and maintains performance standards for interaction with customers. Acts effectively to anticipate reduce or eliminate complaints from customers.
• Under No circumstances shall tables remain dirty after the customer has left. All tables shall immediately be reset.
• Help your busser to turn over tables as fast as possible. If there is no busser-you must bus your own tables.
• Communicates and cooperates with other departments to ensure best possible GUEST satisfaction.
• Is a TEAM PLAYER, performs all duties and responsibilities as a team.
• Servers must work as a team-help fellow coworkers as needed and directed.