Restaurant Server

Loews Hotels & Co; Chicago (IL); On-site; USD 15,000 - 22,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Tuition reimbursement

Staff meal program

Discounted parking

Job summary

Loews Chicago Hotel is hiring a Restaurant Server to deliver exceptional table service, anticipate guest needs, and create a memorable dining experience with warm hospitality.

You will contribute to the restaurant's atmosphere and guest satisfaction, supporting team members across busy service periods.

Qualifications

• Prior restaurant or hospitality experience.
• Strong guest service and communication skills.
• Ability to stand, bend, and lift up to 40–50 pounds.

Responsibilities

• Greet guests promptly and present menus.
• Take accurate food and beverage orders and dietary preferences.
• Serve meals and drinks with quality and presentation.
• Check back to ensure guest satisfaction during the visit.
• Process payments using POS systems.
• Maintain up-to-date menu knowledge and offer recommendations.
• Communicate guest needs to kitchen/bar.
• Keep tables and areas clean and stocked.
• Assist with opening/closing/restocking duties.
• Support teammates to ensure timely service.

Skills

Guest service

Communication

Physical stamina

Education

High School Diploma or equivalent

Tools

POS systems

Job description

Loews Chicago Hotel offers careers steps from Navy Pier and the Magnificent Mile. Team members deliver elevated hospitality with skyline and lake views in a central location that blends city energy, convenience and the comforts of home for guests.

Who We Are:

Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.

Growth and belonging start here

you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.

Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

What We Offer:

• Competitive health & wellness benefits, retirement benefits
• Paid Sick Days, Vacation, Holidays & Paid Bereavement
• Training & Development opportunities, career growth
• Tuition Reimbursement
• Pet Insurance & Pet Bereavement
• Team Member Hotel Rates, other discounts, perks & more
• Discounted Parking
• Complimentary meals in Team Member Café while working
• Complimentary use of the fitness center
• Community volunteer opportunities
• Benefits are subject to eligibility and may vary by position

What We're Looking For

The Restaurant Server provides exceptional table service by delivering food and beverages, anticipating guest needs, and creating a warm and memorable dining experience. This role contributes directly to the restaurant's atmosphere, guest satisfaction, and overall success.

Who You Are

• Service-focused professional with strong communication skills
• Confident in menu knowledge and offering thoughtful recommendations
• Detail-oriented and organized during busy service periods
• Personable, warm, and committed to elevating the guest experience
• Collaborative teammate with a positive, solutions-focused mindset
• Veterans and military spouses are encouraged to apply.

What You Will Do

• Greet guests promptly and present menus with confidence
• Take accurate food and beverage orders, including dietary preferences
• Serve food and beverages efficiently while ensuring quality and presentation
• Check back with guests to ensure satisfaction throughout their visit
• Process payments accurately using POS systems
• Maintain thorough menu knowledge to offer recommendations
• Communicate guest needs or special requests to the kitchen or bar
• Keep tables and surrounding areas clean, tidy, and stocked
• Assist with opening, closing, and restocking duties
• Support team members to ensure timely and coordinated service
• Address guest concerns professionally and elevate when needed
• Regular attendance in conformance with standards
• May be required to work varying schedules to reflect business needs
• Required to attend all mandatory training sessions and meetings
• Perform other duties as assigned

Your Qualifications Include:

Required:

• Previous restaurant or hospitality experience
• Strong guest service and communication skills
• Ability to stand, bend, and lift up to 40-50 pounds as needed

Preferred:

• Experience with POS systems
• High School Diploma or equivalent

The wage for this position is $13.47.

Visit this site to view benefits this role may be eligible for based on classification:

Loews Hotels Benefits