Restaurant Server

Hotel Yountville; California; Sur place; USD 19 000 - 26 000; Plein temps

Résumé du poste

Hotel Yountville is seeking a server to deliver high-quality service to guests in a luxury setting. The role includes taking orders, delivering food and beverages, handling payments, and maintaining a polished dining area.

The position requires prior server experience and California certifications for Responsible Beverage Service and Food Handling, with a minimum age of 18. The pay is $16.90 per hour plus tips and benefits from the hospitality program.

Qualifications

• Previous experience as a server is a must.
• In compliance with California laws, Responsible Beverage Service and Food Handlers Certification are required.
• Must be 18 years of age or older.

Responsabilités

• Provide high-quality guest service in a courteous, attentive and efficient manner.
• Receive and deliver guests orders and collect payment.
• Operate the POS system and close checks at shift end.
• Pre-bus tables and keep dining stations clean and stocked.
• Upsell food, beverage and promotional items to guests/members.

Connaissances

Server experience

Customer service

Description du poste

Position Summary - Pay Range $16.90/Hr + tips

The Server is responsible for providing the highest quality of service to guests/members in an attentive, courteous, and efficient manner. The individual is also responsible for receiving and delivering guests orders and collecting payment.

Essential Functions

• Must adhere to the company’s Service culture – 4 Keys to creating guests for life.
• Must participate in all hotel required meetings and trainings.
• Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform/business attire and nametag.
• Be familiar with the organization of the Restaurant both indoor and outdoor.
• Have a thorough knowledge of menus and current specials.
• Service guests with all food and beverage requirements in an attentive, courteous, and efficient manner.
• Pre-bus all tables removing soiled dishes after each course.
• Be familiar with the operation of the P.O.S system.
• Perform cashiering functions by closing checks and preparing end of shift paperwork.
• Perform opening and closing procedures and side-work duties according to station rotation assignment and established checklist.
• Ensure that tables and side stands are kept stocked, tidy and clean.
• Breakdown trays of soiled dishes and linen in the designated areas.
• Answer the telephone according to standards.
• Consistently upsell food, beverage and promotional items to guests/members
• Receive and deliver food and beverage orders and collect payment.
• Ensure overall guest satisfaction.
• Abide by all hotel policies and safety rules.
• Perform other duties as requested by management.

Qualifications

• Previous experience as a server is a must.
• In compliance with California laws, Responsible Beverage Service and Food Handlers Certification are required.
• Must be 18 years of age or older.

Working Conditions and Schedule

• Long hours sometimes required.
• Medium work - Exerting up to 30 pounds of force occasionally, and/or 15 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Must be able to stand and work for extended periods of time during customary service hours.
• Must be able to bend, stoop or reach as needed.

Please note this job description is considered to be a general outline of the position and is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may be subject to changes or revisions by hotelat any time with or without notice.

Peregrine Yountville Management LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), sexual orientation, gender identity or expression, national origin, ancestry, age, disability (physical or mental), medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable federal, state, or local law. We are committed to complying with the California Fair Employment and Housing Act (FEHA), Title VII of the Civil Rights Act, the Americans with Disabilities Act (ADA), and all other applicable equal opportunity laws.

Peregrine Yountville Management LLC participates in E-Verify. Upon hire, your employment will be contingent on proof of identity and eligibility to work in the United States, which will be confirmed through the federal E-Verify system.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.