Server

Peregrine Hospitality; Los Gatos (CA); On-site; USD 22,000 - 26,000; Full time

Job summary

The Peregrine TH Management, LLC is seeking a Server to deliver the highest level of hospitality at Toll House Hotel in Los Gatos, CA. The role involves taking guest orders, delivering meals, and processing payments with courteous, efficient service.

Qualifications include prior server experience and California-required certifications for Responsible Beverage Service and Food Handlers. Expect shifts that may include nights, weekends, and holidays.

Qualifications

• Previous experience as a server is a must.
• California responsible beverage service and food handlers certifications required.
• Must be 18 years of age or older.

Responsibilities

• Provide high quality, attentive service to guests.
• Receive and deliver guest orders and collect payment.
• Upsell food, beverage and promotional items to guests/members.
• Maintain cleanliness and organization of service areas and tables.
• Perform opening/closing procedures and side-work duties as assigned.
• Operate the POS system and handle cashiering duties.

Skills

Server experience

Customer service

Upselling

Tools

POS system

Cash handling

Job description

Pay Range - $16.90.hour plus tips - Position Summary

The Server is responsible for providing the highest quality of service to guests in an attentive, courteous, and efficient manner. The individual is also responsible for receiving and delivering guests orders and collecting payment.

Essential Functions

• Must adhere to the company’s Service culture - 4 Keys to creating guests for life.
• Must participate in all resort required meetings and trainings.
• Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform/business attire and nametag.
• Be familiar with the organization of the Restaurant both indoor and outdoor.
• Have a thorough knowledge of menus and current specials.
• Service guests with all food and beverage requirements in an attentive, courteous, and efficient manner.
• Pre-bus all tables removing soiled dishes after each course.
• Be familiar with the operation of the P.O.S system.
• Perform cashiering functions by closing checks and preparing end of shift paperwork.
• Perform opening and closing procedures and side-work duties according to station rotation assignment and established checklist.
• Ensure that tables and side stands are kept stocked, tidy and clean.
• Breakdown trays of soiled dishes and linen in the designated areas.
• Answer the telephone according to standards.
• Consistently upsell food, beverage and promotional items to guests/members
• Receive and deliver food and beverage orders and collect payment.
• Ensure overall guest satisfaction.
• Abide by all resort policies and safety rules.
• Perform other duties as requested by management.

Qualifications

• Previous experience as a server is a must.
• In compliance with California laws, Responsible Beverage Service and Food Handlers Certification are required.
• Must be 18 years of age or older.

Working Conditions and Schedule

• The scope of the position may sometimes require a work week over 40 hours, including nights, weekends, and holidays.
• Medium work - Exerting up to 30 pounds of force occasionally, and/or 15 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Must be able to stand and work for extended periods of time during customary service hours.
• Must be able to bend, stoop or reach as needed.

Please note this job description is considered to be a general outline of position, and is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may be subject to changes or revisions by Toll House Hotel at any time with or without notice.

Peregrine TH Management, LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), sexual orientation, gender identity or expression, national origin, ancestry, age, disability (physical or mental), medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable federal, state, or local law. We are committed to complying with the California Fair Employment and Housing Act (FEHA), Title VII of the Civil Rights Act, the Americans with Disabilities Act (ADA), and all other applicable equal opportunity laws.

Peregrine TH Management, LLC participates in E-Verify. Upon hire, your employment will be contingent on proof of identity and eligibility to work in the United States, which will be confirmed through the federal E-Verify system.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.