Restaurant Server

Perkins American Food Co.; Bradenton (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

Perkins American Food Co. in Bradenton, Florida is looking for aggressively friendly servers to join their team. Ideal candidates will work in a fast-paced environment, delivering exceptional customer service and maintaining high standards of hygiene and cleanliness.

The role involves greeting guests, taking orders, serving food, and ensuring guest satisfaction. Flexibility in hours and the ability to handle pressure during busy times are essential.

Qualifications

• Basic skills such as sanitation, safety, and customer service can be taught through in-house training.
• Handyman knowledge and skills.

Responsibilities

• Reports to work well-groomed and practices good personal hygiene.
• Greets guests courteously when seated at station.
• Takes verbal drink and meal orders according to guest preference.
• Serves high quality food and checks all orders to ensure they are complete.
• Maintains cleanliness of his/her stations and pantry.
• Performs side work during shift downtime, including rolling silverware and bussing tables.
• Executes the service cycle and team responsibilities at all times.
• Maintains sufficient knowledge of the menu to execute suggestive selling.
• Writes guest check and/or operates POS equipment according to company policies.
• Anticipates, identifies, and corrects system breakdowns for guest satisfaction.
• Ensures 100% guest satisfaction on every visit.
• Communicates with Manager on Duty regarding product/service deficiencies.

Job description

Overview

Looking for aggressively friendly servers to work in a fast-paced environment. Come be a part of the family!

Responsibilities

• Reports to work well-groomed, in clean and proper uniform, and at all times practices good personal hygiene.
• Greets guests in a courteous and respectable way when seated at station.
• Takes verbal drink and meal orders according to guest preference.
• Serves high quality food and checks all orders to ensure they are complete, prepared as ordered, portioned correctly, and attractive in appearance.
• Maintains cleanliness of his/her stations and pantry.
• Performs side work during shift downtime including but not limited to rolling silverware, restocking cleaning work stations, and bussing tables.
• Executes the service cycle and team responsibilities at all times.
• Maintains sufficient knowledge of the menu to execute suggestive selling with all guests.
• Writes guest check and/or operates POS equipment pursuant to company policies.
• Anticipates, identifies, and corrects system breakdowns to achieve maximum guest satisfaction.
• Ensures 100% guest satisfaction on every visit.
• Communicates with Manager on Duty and coworkers regarding product/service deficiencies, equipment, safety problems, etc.
• Keeps General Manager and Manager on Duty informed of problems and/or issues and proposes alternative solutions for consideration.

Physical Requirements / Environment / Working Conditions

• Continuous standing and walking.
• Must be able to communicate clearly with guests.
• Exposure to heat, steam, smoke, and cold.
• Reaching heights of approximately 6 feet and depths of 2 ½ - 3 feet.
• Must have a high level of mobility/flexibility in the space provided.
• Must be able to fit through openings 30 inches wide.
• Must be able to work irregular hours under heavy pressure/stress during busy times.
• Bending, reaching, walking.
• Eye/Hand coordination.
• Must lift and carry serving trays and/or buss tubs up to 20 pounds for distances up to 30 feet.

Supervision

• Receives direction and training from the Associate Manager as to the specific procedures and assignments.

Knowledge and Skills Required

• Basic skills such as sanitation, safety, and customer service can be taught through in-house training.
• Handyman knowledge and skills.

Experience Required

• None

Disclaimer

This position description is not intended to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the job. It is intended to be an accurate reflection of those principal job elements essential for making decisions related to job performance, employee development, and compensation. The incumbent may perform other duties and responsibilities as required.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Perkins Corporate.