Restaurant Server

crestline-external; Blacksburg (VA); On-site; USD 16,531 - 27,552; Part time

Benefits offered by this job

Medical, Vision, and Dental Insurance

Company Match 401K

Paid Leave

Pet Insurance

Team Member Travel Discounts

Job summary

The Inn at Virginia Tech, part of Crestline Hotels & Resorts, is seeking enthusiastic individuals to join as Restaurant Servers. Responsibilities include taking orders, serving food and drinks, and ensuring guest satisfaction. Positions may require evening shifts and working weekends or holidays.

Full and part-time roles come with benefits like medical insurance and 401K matching. This is a great opportunity for those looking to engage in a lively work environment with the chance for substantial tips!

Qualifications

• Must have a good understanding of the English language.
• Certification in liquor, wine, and food service preferred.
• Must be TIPS certified or similar by the first day on the job.

Responsibilities

• Take food and beverage orders and serve to guests.
• Check with customers to ensure satisfaction and resolve any issues.
• Prepare checks and collect payments from customers.

Skills

Guest customer relations experience

Knowledge of alcoholic beverage service

Ability to work in a team

Communication skills

Education

High School Graduate or GED

Tools

Point of sales system

Job description

Do you enjoy the excitement that becomes a routine when serving fellow Hokies and fans?The Inn at Virginia Tech isseeking motivated, engaging individuals to join our restaurant as Servers. This could be the perfect opportunity for you! This position has the potential for extraordinary $$ TIPS $$!!

We have full- and part-time positions available for evening shift.Available for Summer hours needed. Full-time positions are eligible for benefits such as:

• Medical, Vision, and Dental Insurance to fit the needs of our employees
• Company Match 401K
• Paid Leave
• Pet Insurance for our furry friends
• Team Member Travel Discounts - We all need to get away sometime
• Great Employee Events and more

Please note: In this position, you will be required to work someweekends, holidays, and Hokie game days.

Overview

The Restaurant Server will take food and beverage orders, retrieve and serve alcoholic, non-alcoholic beverages and food orders to guest tables according Hotel specifications, courteously and efficiently. He/she will collect payments and assist in the maintenance of the Restaurant area and equipment.

Potential Career Paths

F&B Supervisor – F&B Manager – Director of Food and Beverage-Director of Operations – General Manager - VP of Food & Beverage

Key Duties & Responsibilities

• Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
• Collect payments from customers.
• Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
• Prepare checks that itemize and total meal costs and sales taxes.
• Take orders from patrons for food or beverages.
• Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
• Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.
• Present menus to patrons and answer questions about menu items, making recommendations upon request.
• Clean tables or counters after patrons have finished dining.
• Prepare hot, cold, and mixed drinks for patrons, and chill bottles of wine.
• Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties.
• Inform customers of daily specials.
• Stock service areas with supplies such as coffee, food, tableware, and linens.
• Explain how various menu items are prepared, describing ingredients and cooking methods.
• Prepare tables for meals, including setting up items such as linens, silverware, and glassware.
• Remove dishes and glasses from tables or counters, take them to kitchen for cleaning.
• Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests.
• Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom.
• Bring wine selections to tables with appropriate glasses, and pour the wines for customers.
• Perform food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee.
• Escort customers to their tables.
• Garnish and decorate dishes in preparation for serving.
• Fill salt, pepper, sugar, cream, condiment, and napkin containers.
• Describe and recommend wines to customers.
• Provide guests with information about local areas, including giving directions.

Education and Experience

• High School Graduate or General Education Degree (GED): or Work Equivalent.
• Must have good understanding of the English language andprevious guest/customer relations experience.
• Certification of previous training in liquor, wine and food service preferred.
• Must be TIPS, CARE (or equivalent) certified, or become certified by first day on the job.
• Ability to input and access information in the property management system/computers/point of sales system.

Crestline Hotels & Resorts is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender, identity or disability status.