Restaurant Ops Manager - No Night Shifts, People-First

First Watch; Decatur (GA); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

One Shift - No Night Shifts

Career growth opportunities

Meal discount

Health insurance

Tuition reimbursement

PTO

401(k)

Life Insurance

Job summary

First Watch in Decatur, GA is hiring to support our You First culture and daily operations. This role focuses on upholding high standards, coaching the team, and delivering great breakfast, brunch, or lunch experiences for guests.

You will learn and apply our Five Steps of Service, supervise daily activities, ensure food safety, and maintain strong guest and team relations. The position offers growth with a reputable, people-first restaurant group.

Responsibilities

• Learns and supports our You First culture and core values
• Puts their supervisory skills to work, making sure daily operations runs according to plan and with high standards
• Understands that we source great food for a reason and that our recipes must be followed
• Knows the restaurant sales and traffic goals – and works to exceed them
• Coaches and observes the First Watch Five Steps of Service being implemented at every table
• Understands the background story of our 10 Commandments – and puts them into action
• Responds with a sense of urgency to both customer and employee concerns
• Communicates and takes immediate ownership of repair and maintenance issues
• Is certified in food safety – and identifies and coaches in all areas of safe food handling
• Is continuously scouting for and interviewing candidates to join our team
• Keeps our company assets secure; including computers, point of sale, security systems and equipment
• Understands the key responsibilities of every position in the restaurant
• Puts an immediate stop to any inappropriate behavior, investigates as needed
• Trains, coaches, and develops team members daily
• Recognizes performance that goes above and beyond
• Accounts for all daily revenues and deposits
• Completes our admin duties – and gets required paperwork in on time

Job description

First Watch in Decatur, GA is hiring to support our You First culture and daily operations. This role focuses on upholding high standards, coaching the team, and delivering great breakfast, brunch, or lunch experiences for guests.

You will learn and apply our Five Steps of Service, supervise daily activities, ensure food safety, and maintain strong guest and team relations. The position offers growth with a reputable, people-first restaurant group.