Restaurant Ops Manager - People-First Growth No Night Shifts

First Watch; Springfield (IL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

No night shifts

Career growth

Employee assistance program

Meal discount

Calm App access

Gift subscriptions

Cirrus MD telemedicine

Tuition reimbursement

High School Diploma program

Life Insurance

Short Term Disability

Long-Term Disability

Vision

Health Insurance

Total Pet Plan

Supplemental Insurance

Perks at Work discounts

Paid Time Off

401(K)

Job summary

First Watch is a daytime restaurant brand prioritizing people and a YOU FIRST culture. The team enjoys no night shifts, opportunities for career growth, and extensive perks that support employees’ wellbeing.

The role emphasizes supervisory responsibilities, food safety, guest satisfaction, and daily operations with a focus on high standards and teamwork across shifts in a restaurant setting.

Responsibilities

• Learns and supports our You First culture and core values.
• Puts their supervisory skills to work, making sure daily operations run according to plan and with high standards.
• Understands that we source great food for a reason and that our recipes must be followed.
• Knows the restaurant sales and traffic goals – and works to exceed them.
• Coaches and observes the First Watch Five Steps of Service being implemented at every table.
• Understands the background story of our 10 Commandments – and puts them into action.
• Responds with a sense of urgency to both customer and employee concerns.
• Communicates and takes immediate ownership of repair and maintenance issues.
• Is certified in food safety – and identifies and coaches in all areas of safe food handling.
• Is continuously scouting for and interviewing candidates to join our team.
• Keeps our company assets secure; including computers, point of sale, security systems and equipment.
• Understands the key responsibilities of every position in the restaurant
• Puts an immediate stop to any inappropriate behavior, investigates as needed
• Trains, coaches, and develops team members daily
• Recognizes performance that goes above and beyond
• Accounts for all daily revenues and deposits
• Completes our admin duties – and gets required paperwork in on time

Job description

First Watch is a daytime restaurant brand prioritizing people and a YOU FIRST culture. The team enjoys no night shifts, opportunities for career growth, and extensive perks that support employees’ wellbeing.

The role emphasizes supervisory responsibilities, food safety, guest satisfaction, and daily operations with a focus on high standards and teamwork across shifts in a restaurant setting.