Restaurant Ops Leader - Lead, Train & Guest Experience

Sonic; Mobile (AL); On-site; USD 40,000 - 60,000; Full time

Job summary

Sonic is seeking an Assistant General Manager for their location in Mobile, Alabama. This role involves training and supporting restaurant staff, ensuring exceptional customer experiences, and assisting the General Manager with various operational duties. Candidates should have a minimum of two years of management experience, prefer fast food experience, and the ability to work flexible hours, including nights and weekends. Join Sonic and help create a positive and efficient environment for both staff and customers.

Qualifications

• Minimum of two years of restaurant management experience preferred.
• Knowledge of recruiting, interviewing, and selection practices.
• Understanding of federal and state labor laws and local health regulations.

Responsibilities

• Manage, train, and coach restaurant crew and carhops.
• Direct and assign employees to maintain operational standards.
• Prepare employee work schedules and monitor staffing levels.
• Ensure compliance with employee handbook and policies.
• Resolve guest complaints respectfully.

Skills

Leadership and supervisory practices

Effective verbal and written communication

Problem solving and conflict-resolution

Basic accounting and computer skills

Education

High school diploma or equivalent

Advanced studies in business or restaurant management

Job description

Sonic is seeking an Assistant General Manager for their location in Mobile, Alabama. This role involves training and supporting restaurant staff, ensuring exceptional customer experiences, and assisting the General Manager with various operational duties. Candidates should have a minimum of two years of management experience, prefer fast food experience, and the ability to work flexible hours, including nights and weekends. Join Sonic and help create a positive and efficient environment for both staff and customers.