Restaurant Ops Leader - Lead, Train & Guest Experience

Sonic Drive-In; Robertsdale (AL); On-site; USD 45,000 - 55,000; Full time

Job summary

Sonic Drive-In is looking for an Assistant General Manager in Robertsdale, Alabama. In this role, you will help manage the restaurant and train team members to ensure efficient service and a great customer experience. You will be involved in scheduling, inventory management, and handling guest complaints.

The ideal candidate has at least two years of restaurant management experience and strong leadership skills. You will work a minimum of five days a week, including nights and weekends. Join us to promote our values and enhance customer service!

Qualifications

• Minimum of two years of restaurant management experience, preferably in QSR.
• Basic accounting and computer skills.
• Knowledge of federal and state labor laws and local health regulations.

Responsibilities

• Manage, train, and coach team members and carhops.
• Prepare employee work schedules and monitor staffing levels.
• Ensure compliance with employee handbook and operational standards.
• Reinforce customer service focus among employees.
• Interview and hire restaurant crew and management.
• Develop and implement a marketing plan.

Skills

Leadership and supervisory practices

Effective verbal and written communication skills

Problem solving

Decision-making

Conflict-resolution skills

Education

High school diploma or equivalent

Advanced studies in business or restaurant management

Job description

Sonic Drive-In is looking for an Assistant General Manager in Robertsdale, Alabama. In this role, you will help manage the restaurant and train team members to ensure efficient service and a great customer experience. You will be involved in scheduling, inventory management, and handling guest complaints.

The ideal candidate has at least two years of restaurant management experience and strong leadership skills. You will work a minimum of five days a week, including nights and weekends. Join us to promote our values and enhance customer service!