Restaurant Ops Leader - Lead, Train & Guest Experience

Sonic Drive-In; Gulf Breeze (FL); On-site; USD 40,000 - 50,000; Full time

Job summary

Sonic Drive-In in Gulf Breeze, Florida is seeking an Assistant General Manager to oversee daily operations, manage and train employees, and ensure customer satisfaction. The ideal candidate will have at least two years in restaurant management, preferably in quick service restaurant environments. Responsibilities include managing staff schedules, inventory, and customer service relationship management. This role supports the General Manager while providing leadership that embodies SONIC's core values.

Qualifications

• Minimum of two years of restaurant management experience, preferably in QSR.
• Knowledge of recruiting, interviewing and selection practices.
• Knowledge of federal and state labor laws and local health regulations.

Responsibilities

• Manage, train, monitor and coach restaurant employees.
• Direct and assign restaurant employees to meet service standards.
• Prepare employee work schedules and monitor staffing levels.

Skills

Leadership and supervisory practices

Effective verbal and written communication skills

Problem solving, decision-making and conflict-resolution skills

Basic accounting and computer skills

Education

High school diploma or equivalent

Advanced studies in business, restaurant management or related fields

Job description

Sonic Drive-In in Gulf Breeze, Florida is seeking an Assistant General Manager to oversee daily operations, manage and train employees, and ensure customer satisfaction. The ideal candidate will have at least two years in restaurant management, preferably in quick service restaurant environments. Responsibilities include managing staff schedules, inventory, and customer service relationship management. This role supports the General Manager while providing leadership that embodies SONIC's core values.