Restaurant Ops Leader: Guest Experience & Team Growth

CRAVE American Kitchen & Sushi Bar; Oakbury (MN); On-site; USD 55,000 - 75,000; Full time

Job summary

CRAVE American Kitchen & Sushi Bar in Minnesota is seeking a salaried Assistant General Manager to lead daily operations, supervise staff and ensure top service standards. You will coordinate training, scheduling, and performance management while maintaining food quality and guest satisfaction.

The role requires 3+ years supervisory experience, including beverage service, with strong communication and organizational skills. Expect a 50-hour work week across varying shifts.

Qualifications

• Minimum high school diploma or GED.
• 3 years supervisory experience; including alcoholic beverage service.
• Experience with POS systems and cash controls.
• Ability to supervise, motivate and lead staff.
• Strong communication, planning and organizational skills.

Responsibilities

• Interact positively with guests and maintain relationships.
• Oversee recruitment, selection, orientation, training, scheduling and performance management.
• Maintain two-way communication with staff and hold regular meetings.
• Ensure food quality, safety, service and cleanliness standards are met.
• Manage service during dining hours and handle guest complaints.

Skills

Staff Supervision

Customer Service

Problem Solving

Time Management

Communication

Education

High school diploma or GED

Tools

Aloha POS

Compeat

Tripleseat

Hotschedules

Microsoft Office

Job description

CRAVE American Kitchen & Sushi Bar in Minnesota is seeking a salaried Assistant General Manager to lead daily operations, supervise staff and ensure top service standards. You will coordinate training, scheduling, and performance management while maintaining food quality and guest satisfaction.

The role requires 3+ years supervisory experience, including beverage service, with strong communication and organizational skills. Expect a 50-hour work week across varying shifts.