Restaurant Ops Leader | Guest Experience Focus

Bojangles'; Crossville (TN); On-site; USD 44,000 - 60,000; Full time

Benefits offered by this job

Flexible hours

Weekly pay

Telemedicine & mental health

Health insurance (low-cost)

Paid vacation

Free meals

Leadership and career development

Job summary

Bojangles' is seeking an Assistant General Manager in Crossville, TN to lead restaurant teams and deliver exceptional Southern Hospitality. You’ll work with the General Manager to drive traffic, sales, and profitability by nurturing a customer-focused culture and coaching teammates across shifts.

The role requires at least 2 years of management experience, a valid driver’s license, and ability to work a 50-hour week. Competitive benefits include weekly pay, healthcare options, and paid time off.

Qualifications

• A minimum of 2 years management experience.
• 18 years or older.
• Able to read, write and speak English.
• Must possess a valid driver’s license, and access to reliable transportation.
• Available to work any shift, 7 days a week, with a required 50-hour work week.
• Prior supervisory experience with a coaching mindset.
• Previous onboarding experience with employees at all levels.
• Prior cash handling and bank deposit experience
• Ability to multi-task and lead teams in a fast-paced environment.
• Ability to bend, stand, kneel frequently lifting 25+lbs.
• 401(k) w/matching
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Responsibilities

• Creates an inviting culture in the store, a place where our team members feel respected and valued.
• Communicates effectively with all guests (internal and external).
• Leads teams to drive traffic, sales, and profitability while maintaining a customer-centric culture.
• Upholds standards and takes corrective action when standards are not being met.
• Empowers team members to maintain WOW guest service with every interaction.
• Understands and participates in inventory management and P&L impact.
• Demonstrates and upholds safety and security standards.

Skills

Management experience

English proficiency

Coaching mindset

Multi-tasking

Team leadership

Communication

Cash handling

Tools

Microsoft Office

Job description

Bojangles' is seeking an Assistant General Manager in Crossville, TN to lead restaurant teams and deliver exceptional Southern Hospitality. You’ll work with the General Manager to drive traffic, sales, and profitability by nurturing a customer-focused culture and coaching teammates across shifts.

The role requires at least 2 years of management experience, a valid driver’s license, and ability to work a 50-hour week. Competitive benefits include weekly pay, healthcare options, and paid time off.