Restaurant Ops Leader – Elevate Guest Experience

Shake Shack; Dallas (TX); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Weekly Pay and Bonuses

Shake Shack Meal Discounts

Exclusive corporate discounts

Job summary

Shake Shack in Dallas is seeking a Restaurant Manager to lead daily restaurant operations, ensuring superior guest service and brand standards. You will train and motivate the team, manage staff, and drive excellence in a fast-paced setting.

The role requires 2-3 years of management experience, strong understanding of restaurant operations and financial aspects, and a commitment to flexible hours. This full-time position offers growth opportunities within a well-known hospitality brand.

Qualifications

• 2-3 years of Restaurant Management experience in a high-volume, fast-paced restaurant setting.
• Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security.
• Must exhibit an aptitude for leading, coaching, and driving excellence at every level.
• Understanding of financial aspects of business operations.
• Food handler certification, preferred.
• Willingness to work flexible hours.

Responsibilities

• Manage daily restaurant operations to ensure superior service and guest satisfaction.
• Train team members on all aspects of the Shack operations.
• Motivate and manage team members to provide highest level of hospitality.
• Demonstrate leadership with a focus on coaching and achieving excellence.
• Develop and implement plan to promote the brand in the local community through word‑of‑mouth and restaurant events.
• Ensure compliance with sanitation and safety regulations.

Skills

Restaurant management

Team leadership

Coaching

Financial understanding

Guest service

Job description

Shake Shack in Dallas is seeking a Restaurant Manager to lead daily restaurant operations, ensuring superior guest service and brand standards. You will train and motivate the team, manage staff, and drive excellence in a fast-paced setting.

The role requires 2-3 years of management experience, strong understanding of restaurant operations and financial aspects, and a commitment to flexible hours. This full-time position offers growth opportunities within a well-known hospitality brand.