Restaurant Ops Leader: Drive Service, Sales & Team Growth

Waukee, IA; Waukee (IA); On-site; USD 60,000 - 75,000; Full time

Job summary

Hawaiian Bros in Waukee, IA is seeking an Operations Manager to lead restaurant operations during scheduled shifts. You will support the GM and AGM in achieving sales and profit goals by enforcing policies, training staff, and managing schedules, inventories, and costs.

You will mentor crew, monitor performance, ensure compliance with safety standards, and participate in local marketing initiatives to move the business forward.

Qualifications

• Experience leading a restaurant operations team.
• Ability to schedule shifts and manage labor costs.
• Knowledge of health, safety and sanitation standards.

Responsibilities

• Demonstrate the company’s Vision and Values and lead by example.
• Monitor crew performance and provide development opportunities.
• Identify employee concerns and address them with AGM.
• Educate staff to resolve guest issues and follow regulations.
• Support financial objectives by motivating staff and marketing strategies.
• Schedule shifts and manage clock-ins/outs and breaks.
• Assist with inventory, deliveries, and cost calculations.

Skills

People management

Staff coaching

Shift scheduling

Inventory management

Labor cost control

Training & development

Tools

People First System

Job description

Hawaiian Bros in Waukee, IA is seeking an Operations Manager to lead restaurant operations during scheduled shifts. You will support the GM and AGM in achieving sales and profit goals by enforcing policies, training staff, and managing schedules, inventories, and costs.

You will mentor crew, monitor performance, ensure compliance with safety standards, and participate in local marketing initiatives to move the business forward.