Restaurant Operations Leader & Growth Champion

0074 Hawaiian Bros - 99th & McDowell; Phoenix (AZ); On-site; USD 90,000 - 120,000; Full time

Job summary

0074 Hawaiian Bros - 99th & McDowell is seeking a General Manager to oversee restaurant operations, drive sales and profits, and ensure guest satisfaction across the location. You will supervise all managers and staff during hours of operation and enforce company policies and performance standards.

Lead the team by translating Vision into goals, aligning performance metrics, and managing schedules, inventory, and local marketing initiatives.

Qualifications

• Leads restaurant management and staff toward goals.
• Ensures guest satisfaction and adherence to standards.
• Drives sales and profitability through policies and programs.
• Manages schedules, inventory, and safety/compliance.
• Guides development and performance of team members.

Responsibilities

• Translate the company’s Vision and Values into individual and team goals.
• Align performance measures to support business and restaurant goals.
• Model, recognize, and reinforce desired behavior; align rewards with contributions.
• Determine employee career goals and monitor/document performance utilizing the People First System.
• Provide employees with support and opportunities to achieve their full potential.
• Address employee concerns and guest issues; escalate major concerns to Territory Director.
• Accountable for compliance to productivity and service standards.
• Oversee inventory and ordering to maintain proper food levels.
• Lead local marketing initiatives and coordinate with Territory Director.

Skills

Leadership

People management

Communication

Financial acumen

Problem solving

Job description

0074 Hawaiian Bros - 99th & McDowell is seeking a General Manager to oversee restaurant operations, drive sales and profits, and ensure guest satisfaction across the location. You will supervise all managers and staff during hours of operation and enforce company policies and performance standards.

Lead the team by translating Vision into goals, aligning performance metrics, and managing schedules, inventory, and local marketing initiatives.