Restaurant Ops Leader: Drive Profit & Guest Experience

HUHOT; Rapid City (SD); On-site; USD 65,000 - 90,000; Full time

Job summary

Franchise Restaurant Concept Group in Rapid City, SD is seeking a General Manager to lead all restaurant operations, drive sales, profitability, and guest experience, and develop a high-performing team. The GM is fully accountable for performance, safety, and compliance with company standards.

You will own the P&L, manage scheduling, inventory, and vendor relations, and implement corporate initiatives while maintaining exceptional guest service.

Qualifications

• Must be at least 21 years of age.
• Prior restaurant management experience required; multi-unit or multi-level leadership experience preferred.
• Strong financial acumen and understanding of profit and loss statements.
• Proven leadership, coaching, and team development skills.
• Strong communication, organizational, and interpersonal skills.
• Ability to recruit, interview, and develop Team Members.

Responsibilities

• Lead all restaurant operations, including service, food quality, cleanliness, and Team Member performance.
• Set and achieve goals related to sales, profitability, operations, and guest satisfaction.
• Oversee daily operations, including hands-on involvement in FOH and BOH when needed.
• Manage P&L, labor, food costs, controllables, and vendor relations.
• Ensure compliance with health codes, OSHA, ADA, wage and hour laws, and company policies.
• Recruit, train, and develop Assistant Managers, Shift Managers, and Team Members.

Skills

Strategic leadership

Financial acumen

Team development

Communication skills

Problem solving

Planning & organization

Adaptability

Professional communication

Tools

Toast POS

Microsoft Office

Job description

Franchise Restaurant Concept Group in Rapid City, SD is seeking a General Manager to lead all restaurant operations, drive sales, profitability, and guest experience, and develop a high-performing team. The GM is fully accountable for performance, safety, and compliance with company standards.

You will own the P&L, manage scheduling, inventory, and vendor relations, and implement corporate initiatives while maintaining exceptional guest service.