Restaurant Operations Supervisor — Growth & Customer Service Lead

IP CHANDLER LLC; Chandler (AZ); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

Free uniforms

Opportunity for advancement

Training & development

Job summary

IP CHANDLER LLC in Chandler, AZ is seeking a resourceful Supervisor at our Chandler location to ensure revenue, profitability and quality goals are met. You will oversee efficient restaurant operation and maintain high production, productivity, quality, and customer-service standards.

Full time position requires coordinating operations, managing deliveries, leading shifts, and providing exceptional guest service while promoting the brand and maintaining a positive team environment.

Responsibilities

• Make dough in the morning (able to lift 50-75 lbs)
• Coordinate the restaurant operation
• Multi-task in a fast paced environment
• Oversee the delivery orders & times, as well as communicating with the delivery drivers and customers to provide excellent customer service
• Deliver superior guest services and ensure absolute customer satisfaction
• Respond efficiently to customer complaints
• Enforce and offer the best quality of products possible
• Organize and supervise shifts
• Appraise personnel's performance and provide feedback to keep them upbeat and productive
• Monitor compliance with sanitation and safety rules and regulations
• Controls costs and minimize waste
• Successfully promote and publicize the brand
• Nurture a positive working environment and lead by example
• Accomplish and monitor operations and initiate corrective actions
• Flexible availability

Job description

IP CHANDLER LLC in Chandler, AZ is seeking a resourceful Supervisor at our Chandler location to ensure revenue, profitability and quality goals are met. You will oversee efficient restaurant operation and maintain high production, productivity, quality, and customer-service standards.

Full time position requires coordinating operations, managing deliveries, leading shifts, and providing exceptional guest service while promoting the brand and maintaining a positive team environment.