Restaurant Operations & Service Supervisor

Express Employment Professionals - Cincinnati East; Grove (OK); On-site; USD 19,286,000 - 24,797,000; Full time

Job summary

Express Employment Professionals - Cincinnati East is seeking a Restaurant Supervisor to oversee servers, hosts, bartenders, and other staff during shifts, ensuring guests receive prompt, courteous, and professional service.

You will assist with scheduling, training, and performance coaching while monitoring dining room operations for efficiency and smooth workflow. You will also handle guest questions, complaints, and special requests while ensuring compliance with food safety regulations.

Qualifications

• Supervise servers, hosts, bartenders and other restaurant staff.
• Provide prompt, courteous, professional service to guests.
• Assist with employee scheduling, training and performance coaching.
• Monitor dining room operations for efficiency and smooth workflow.
• Handle guest questions, complaints and special requests professionally.
• Verify compliance with food safety, sanitation and health regulations.

Responsibilities

• Supervise and support front-of-house staff during shifts.
• Ensure guests receive prompt, courteous service.
• Assist with scheduling, training and performance coaching.
• Monitor dining room operations for efficiency and flow.
• Handle guest questions, complaints, and special requests.
• Ensure compliance with food safety and sanitation regulations.

Skills

Staff supervision

Customer service

Scheduling

Training

Performance coaching

Conflict resolution

Education

High school diploma or equivalent

Tools

POS systems

Microsoft Excel

Job description

Express Employment Professionals - Cincinnati East is seeking a Restaurant Supervisor to oversee servers, hosts, bartenders, and other staff during shifts, ensuring guests receive prompt, courteous, and professional service.

You will assist with scheduling, training, and performance coaching while monitoring dining room operations for efficiency and smooth workflow. You will also handle guest questions, complaints, and special requests while ensuring compliance with food safety regulations.