Restaurant Operations Manager: Shift & Guest Experience

The Wendy's Company; Maine; On-site; USD 45,000 - 62,000; Full time

Job summary

The Wendy's Company in Oxford, AL is seeking a Restaurant Manager to oversee daily operations, ensure customer satisfaction, and drive profitability on shift.

You will manage labor, inventory, training, and standards, coordinate with the General Manager, and lead a team to deliver fast, friendly service in a high-volume environment.

The position requires ServSafe certification, 18+, knowledge of state and federal employment laws, and the ability to stand long hours.

Qualifications

• Must be at least 18 years old.
• General knowledge of state and federal employment laws.
• Ability to quickly learn Wendy’s systems (WeLearn, etc.) and train others.

Responsibilities

• Manage labor costs by evaluating labor needs against projected sales during the shift.
• Build sales by promoting customer satisfaction.
• Monitor inventory levels to ensure product availability.
• Train crew and respond promptly to customer needs.
• Direct crew to maintain restaurant cleanliness and uphold standards.
• Ensure proper execution of policies and procedures during shifts.

Skills

Labor cost control

Inventory management

Customer satisfaction

Team leadership

Training and development

Tools

WeLearn

ServSafe

Job description

The Wendy's Company in Oxford, AL is seeking a Restaurant Manager to oversee daily operations, ensure customer satisfaction, and drive profitability on shift.

You will manage labor, inventory, training, and standards, coordinate with the General Manager, and lead a team to deliver fast, friendly service in a high-volume environment.

The position requires ServSafe certification, 18+, knowledge of state and federal employment laws, and the ability to stand long hours.