Restaurant & Operations Manager - Guest Experience & Revenue

Lucky Strike Entertainment Corporation; San Jose (CA); On-site; USD 41,000 - 47,000; Full time

Benefits offered by this job

Medical, Dental, and Vision plans

Wellness resources

401(k) Retirement Plans

Employee Stock Purchase Program

Employee Assistance Program

Vacation and Holidays

Perks! Bowling, Boomer's, and Waterpar

Job summary

Lucky Strike Entertainment Corporation in San Jose, CA, is seeking a Restaurant and Operations Manager to lead food and beverage, bar, and bowling operations across every shift, building a team that delivers exceptional hospitality.

You will drive revenue through guest engagement, training hourly leaders, and strict labor and cost control while ensuring safety and high standards. Flexibility for nights, weekends, and holidays is required as you nurture a guest-first culture.

Qualifications

• 3+ years of leadership experience in restaurant or high-volume operations.
• Proven ability to drive F&B sales and build high-performing teams.
• Experience training hourly leaders in fast-paced environments.
• Floor-first management style focused on guest experience.
• Strong financial acumen including labor, food cost, inventory, and P&L.
• Able to lift up to 50 lbs and stand for extended periods.
• Flexible availability including nights, weekends, and holidays.

Responsibilities

• Lead daily operations across food, bar, bowling, arcade, and kitchen with hospitality at the center.
• Drive revenue via sales-focused service, upselling, and guest engagement.
• Recruit, train, and schedule hourly staff to meet standards.
• Own labor, food cost, inventory, and daily financial targets.
• Support FOH/BOH on the floor and resolve guest issues in real time.
• Ensure the center is guest-ready during high-volume shifts.

Skills

Leadership experience

Sales driving

Team training

Guest service orientation

Financial acumen

Labor cost control

Food & beverage ops

Physical stamina

Flexible availability

Job description

Lucky Strike Entertainment Corporation in San Jose, CA, is seeking a Restaurant and Operations Manager to lead food and beverage, bar, and bowling operations across every shift, building a team that delivers exceptional hospitality.

You will drive revenue through guest engagement, training hourly leaders, and strict labor and cost control while ensuring safety and high standards. Flexibility for nights, weekends, and holidays is required as you nurture a guest-first culture.