Restaurant & Operations Manager

Dave & Buster's Inc.; Wayne (NJ); On-site; USD 66,000 - 78,000; Full time

Benefits offered by this job

Competitive salary

Quarterly bonus program

Health benefits

Employee Assistance Program

401K matching

Free food

Free gameplay

Growth opportunities

Job summary

Dave & Buster’s Inc. is seeking an Restaurant & Operations Manager to provide leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business results and guest experiences.

The role requires managing a fast-paced restaurant/entertainment environment, leading a team to achieve goals, and working a demanding schedule including weekends, nights, and holidays. Grow within a dynamic leadership team.

Qualifications

• 2+ years of Restaurant/Hospitality experience.
• Proven ability to manage COGS and labor costs.
• Strong leadership with a focus on guest experience.

Responsibilities

• Develop and lead hourly team members to exceed guest expectations.
• Demonstrate proactive leadership to ensure positive staff and guest experiences.
• Recruiting, hiring, coaching, training, and professional development of team members.
• Lead with core values and collaborate with management to achieve high-quality results.

Skills

Leadership

Cost of sales

Labor management

Guest experience

Team development

Job description

Job Description

THE RESTAURANT & OPERATIONS MANAGER

provides overall leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business results and exceed the guest experience.

What we are looking for!

• You love working in a fast-paced, multi-faceted Restaurant/Entertainment scene
• You can communicate with the Team Members and Guests in a way that inspires FUN!
• You like immediate gratification! Nothing better than making someone's experience better or inspiring your team to play at a higher level
• You have never met a goal you can't beat
• You can handle 100K days while walking five miles a shift & working an average of 50-hour work weeks
• The ability to oversee all aspects of the business - from the most minor details to the big picture

Requirements

• 21+ years of age
• 2+ years of Restaurant/Hospitality Experience
• Proficient in managing the cost of goods sold and laborAbility to lead a team to create a memorable guest experience
• True leadership capabilities
• The ability to work weekends, nights, and holidays
• Not afraid to work in a fast-paced, noisy environment with distracting conditions

What will you be doing daily?

• Developing and leading hourly team members to exceed guest’s expectations
• Demonstrating proactive leadership by ensuring positive staff and guest experiences through personal interactions
• Interacting with guest service-focused team members in areas of recruiting, hiring, coaching, training, and contentious professional development
• Living our core values along with leading others to do so while collaborating with the management team to achieve high-quality and timely results

PERKS!

• Competitive salary
• Quarterly bonus program
• Health, Dental, Vision, Long & Short-term Disability
• Employee Assistance Program
• Buster’s Legacy Fund (Supports team members during difficult times)
• 401K matching plan
• FREE food
• FREE gameplay
• Large leadership team = multiple managers per shift
• FUN work environment

• Grow your career!
• Two FUN brands (Dave & Buster’s and Main Event Entertainment) under one roof = Double the growth opportunities

Dave & Buster’s Inc./Main Event Entertainment is an Equal Opportunity Employer

Salary Range

65876

77502

We are an equal opportunity employer and participate in E-Verify in states where required.