Restaurant & Operations Manager

Dave & Buster's Inc.; New York (NY); On-site; USD 69,830 - 82,152; Full time

Benefits offered by this job

Competitive salary

Quarterly bonus program

Health, Dental, Vision, Long & Short-term Disability

FREE food

FREE gameplay

401K matching plan

FUN work environment

Career growth opportunities

Job summary

Dave & Buster's Inc. is seeking a Restaurant & Operations Manager in New York. The role involves leading the team, ensuring memorable guest experiences, and meeting operational goals.

The ideal candidate will have 2+ years of Restaurant experience and the ability to manage costs effectively. The position offers a vibrant work environment with numerous growth opportunities and excellent perks.

Qualifications

• 21+ years of age.
• 2+ years of Restaurant/Hospitality Experience.
• Proficient in managing costs.

Responsibilities

• Lead the team to exceed guest expectations.
• Ensure positive staff and guest experiences.
• Engage in recruiting and coaching team members.

Skills

Team leadership

Guest service

Cost management

Coaching and training

Job description

Job Description

THE RESTAURANT & OPERATIONS MANAGER

provides overall leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business results and exceed the guest experience.

What we are looking for!

• You love working in a fast-paced, multi-faceted Restaurant/Entertainment scene
• You can communicate with the Team Members and Guests in a way that inspires FUN!
• You like immediate gratification! Nothing better than making someone's experience better or inspiring your team to play at a higher level
• You have never met a goal you can't beat
• You can handle 100K days while walking five miles a shift & working an average of 50-hour work weeks
• The ability to oversee all aspects of the business - from the most minor details to the big picture

Requirements

• 21+ years of age
• 2+ years of Restaurant/Hospitality Experience
• Proficient in managing the cost of goods sold and labor
• Ability to lead a team to create a memorable guest experience

  What will you be doing daily?

  • Developing and leading hourly team members to exceed guest’s expectations
  • Demonstrating proactive leadership by ensuring positive staff and guest experiences through personal interactions
  • Interacting with guest service-focused team members in areas of recruiting, hiring, coaching, training, and contentious professional development
  • Living our core values along with leading others to do so while collaborating with the management team to achieve high-quality and timely results

  PERKS!

  • Competitive salary
  • Quarterly bonus program
  • Health, Dental, Vision, Long & Short-term Disability
  • Employee Assistance Program
  • Buster’s Legacy Fund (Supports team members during difficult times)
  • 401K matching plan
  • FREE food
  • FREE gameplay
  • Large leadership team = multiple managers per shift
  • FUN work environment
  • Grow your career!
  • Two FUN brands (Dave & Buster’s and Main Event Entertainment) under one roof = Double the growth opportunities

  Dave & Buster’s Inc./Main Event Entertainment is an Equal Opportunity Employer

  Salary Range

  69830 - 82152

  We are an equal opportunity employer and participate in E-Verify in states where required.