Restaurant & Operations Manager

Dave-; Pooler (GA); On-site; USD 52,000 - 61,000; Full time

Benefits offered by this job

Competitive salary

Quarterly bonus

Health insurance

Dental insurance

Vision insurance

Disability insurance (short/long-term)

Employee Assistance Program

401K matching

Free food

Free gameplay

Growth opportunities

Two brands under one roof

Job summary

Dave & Buster’s Inc./Main Event Entertainment in Pooler, GA seeks an Restaurant & Operations Manager to lead a fast-paced hospitality team and drive strategic initiatives that boost guest satisfaction and business results.

The role requires hands-on leadership, the ability to manage COGS and labor, and a commitment to a high-energy environment with long shifts and weekend availability.

Qualifications

• 2+ years of restaurant/hospitality experience required.
• Proven ability to manage cost of goods sold and labor.
• Demonstrated leadership and staff development skills.
• Ability to work weekends, nights, and holidays.
• Strong communication with team members and guests.

Responsibilities

• Develop and lead hourly team members to exceed guest expectations.
• Provide proactive leadership to ensure positive staff and guest experiences.
• Engage in recruiting, hiring, coaching, and professional development.
• Uphold core values and collaborate with management to achieve timely results.

Skills

Team leadership

Cost control

Labor management

Guest experience

Staff coaching

Job description

THE RESTAURANT & OPERATIONS MANAGER: provides overall leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business results and exceed the guest experience.

What we are looking for! You love working in a fast-paced, multi-faceted Restaurant/Entertainment scene You can communicate with the Team Members and Guests in a way that inspires FUN! You like immediate gratification! Nothing better than making someone's experience better or inspiring your team to play at a higher level You have never met a goal you can't beat You can handle 100K days while walking five miles a shift & working an average of 50-hour work weeks The ability to oversee all aspects of the business - from the most minor details to the big picture

Requirements:

• 21+ years of age
• 2+ years of Restaurant/Hospitality Experience
• Proficient in managing the cost of goods sold and labor
• Ability to lead a team to create a memorable guest experience
• True leadership capabilities
• The ability to work weekends, nights, and holidays
• Not afraid to work in a fast-paced, noisy environment with distracting conditions

What will you be doing daily?

• Developing and leading hourly team members to exceed guest’s expectations
• Demonstrating proactive leadership by ensuring positive staff and guest experiences through personal interactions
• Interacting with guest service-focused team members in areas of recruiting, hiring, coaching, training, and contentious professional development
• Living our core values along with leading others to do so while collaborating with the management team to achieve high-quality and timely results

PERKS!

• Competitive salary
• Quarterly bonus program
• Health
• Dental
• Vision
• Long & Short-term Disability
• Employee Assistance Program
• Buster’s Legacy Fund (Supports team members during difficult times)
• 401K matching plan
• FREE food
• FREE gameplay
• Large leadership team = multiple managers per shift
• FUN work environment
• Grow your career!
• Two FUN brands (Dave & Buster’s and Main Event Entertainment) under one roof = Double the growth opportunities

Salary Range: 52181 - 61389

Dave & Buster’s Inc./Main Event Entertainment is an Equal Opportunity Employer

We are an equal opportunity employer and participate in E-Verify in states where required.

Dave & Buster’s is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus your co-workers are awesome!