Restaurant Operations Manager

Westgate Resorts; Kissimmee (FL); On-site; USD 50,000 - 61,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Paid holidays

401(k) match

Daily pay

Wellness programs

Tuition assistance

Military leave

EAP

Job summary

Westgate Vacation Villas & Town Center Resort in Kissimmee, FL, seeks an experienced Restaurant Leader to oversee daily restaurant operations, ensuring service quality and financial goals are met. You will manage staff, schedule labor, and drive guest satisfaction.

The role requires 2+ years in a similar setting, strong communication, and the ability to work nights, weekends, and holidays. Westgate offers a comprehensive benefits package and growth opportunities within a 60+ resort portfolio.

Qualifications

• Minimum 2 years in a similar role.
• In-depth knowledge of restaurant best practices.
• Excellent communication and organizational skills.
• Aptitude for multi-tasking.
• Must be able to work nights, weekends and holidays.
• Must pass background screen and drug test.

Responsibilities

• Oversee daily restaurant operations to ensure service, quality, and financial goals are achieved.
• Manage staff scheduling, labor costs, and operational budgets.
• Recruit, interview, hire, onboard, and train team members and supervisors.
• Conduct performance evaluations, coaching, recognition, and disciplinary actions.
• Ensure compliance with company policies, food safety standards, and health regulations.
• Monitor inventory, purchasing, cash handling, beverage controls, and operating expenses.
• Resolve guest concerns promptly and maintain exceptional customer service standards.
• Lead staff development, training programs, and operational improvements to maximize sales and profitability.

Skills

Restaurant operations

Team leadership

Communication

Organizational skills

Multi-tasking

Flexibility

Attention to safety

Teamwork

Job description

Westgate Vacation Villas & Town Center Resort in Kissimmee, FL, seeks an experienced Restaurant Leader to oversee daily restaurant operations, ensuring service quality and financial goals are met. You will manage staff, schedule labor, and drive guest satisfaction.

The role requires 2+ years in a similar setting, strong communication, and the ability to work nights, weekends, and holidays. Westgate offers a comprehensive benefits package and growth opportunities within a 60+ resort portfolio.