Restaurant Operations Manager

Main Event; Fort Worth (TX); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Quarterly bonus program

Employee Assistance Program

401K matching plan

FREE food

FREE gameplay

Career growth opportunities

Job summary

A leading entertainment venue in Fort Worth, Texas, is seeking a Restaurant & Operations Manager to provide overall leadership and direction while exceeding guest experiences. Candidates should possess significant restaurant/hospitality experience and strong leadership capabilities. The role involves developing team members, managing costs, and interacting proactively with staff and guests. The position offers a dynamic environment and opportunities for growth within a fun workplace atmosphere.

Qualifications

• 21+ years of age.
• 2+ years of Restaurant/Hospitality Experience.
• Proficient in managing costs and labor.

Responsibilities

• Develop and lead team members to exceed guest expectations.
• Ensure positive staff and guest experiences.
• Interact with team members in recruitment and training.

Skills

Leadership

Cost Management

Communication

Team Development

Job description

THE RESTAURANT & OPERATIONS MANAGER

provides overall leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business results and exceed the guest experience.

What we are looking for!

• You love working in a fast-paced, multi-faceted Restaurant/Entertainment scene
• You can communicate with the Team Members and Guests in a way that inspires FUN!
• You like immediate gratification! Nothing better than making someone's experience better or inspiring your team to play at a higher level
• You have never met a goal you can't beat
• You can handle 100K days while walking five miles a shift & working an average of 50-hour work weeks
• The ability to oversee all aspects of the business - from the most minor details to the big picture

Requirements

• 21+ years of age
• 2+ years of Restaurant/Hospitality Experience
• Proficient in managing the cost of goods sold and labor
• Ability to lead a team to create a memorable guest experience
• True leadership capabilities
• The ability to work weekends, nights, and holidays
• Not afraid to work in a fast-paced, noisy environment with distracting conditions

What will you be doing daily?

• Developing and leading hourly team members to exceed guest’s expectations
• Demonstrating proactive leadership by ensuring positive staff and guest experiences through personal interactions
• Interacting with guest service-focused team members in areas of recruiting, hiring, coaching, training, and contentious professional development
• Living our core values along with leading others to do so while collaborating with the management team to achieve high-quality and timely results

PERKS!

• Quarterly bonus program
• Employee Assistance Program
• Buster’s Legacy Fund (Supports team members during difficult times)
• 401K matching plan
• FREE food
• FREE gameplay
• Large leadership team = multiple managers per shift
• FUN work environment
• Grow your career!
• Two FUN brands (Dave & Buster’s and Main Event Entertainment) under one roof = Double the growth opportunities

Dave & Buster’s Inc./Main Event Entertainment is an Equal Opportunity Employer