Restaurant & Operations Manager

Bowlero; Eden Prairie (MN); On-site; USD 65,000; Full time

Job summary

Join a leading entertainment platform as a Restaurant / Entertainment Manager, where you'll oversee operations, enhance guest experiences, and develop your team. This role is a stepping stone to becoming a General Manager, offering a dynamic work environment with opportunities for growth and a competitive salary.

Benefits

Performance-based incentives

Comprehensive benefits package, including healthcare

Qualifications

• 2+ years of management experience in food service or related fields.
• Strong guest service skills and flexibility.
• Ability to supervise and develop staff.

Responsibilities

• Deliver exceptional service and resolve complaints.
• Recruit, hire, train, and schedule staff.
• Manage food & beverage offerings and drive sales.

Skills

Customer service expertise

Team player

People development

Supervisory skills

Education

Bachelor’s Degree

Tools

POS systems

Job description

Overview

Imagine your ideal job. Now add bowling, arcade games, amazing parties, and delicious food. Our Restaurant / Entertainment Managers help bring this vision to life every day for guests of their centers—and have a great time doing so. The Restaurant / Entertainment Manager role is active, requiring you to be on your feet, coordinate multiple team members, and solve problems in real time.

Our Restaurant / Entertainment Managers assist the General Manager with all aspects of the center's management. In the General Manager’s absence, they take responsibility for all center operations, including entertainment, Food & Beverage, and property management. They are committed to guest satisfaction and team development. This role is a great stepping stone towards becoming a General Manager.

ESSENTIAL DUTIES:

Get a glimpse of all you’ll experience as a Restaurant/Hospitality Manager

• MAKE GUESTS PRIORITY #1
• Deliver exceptional service, gather feedback, and resolve complaints

• NEVER STOP IMPROVING
• Hone operational skills; schedule staff to optimize guest experience

• TAKE EVERY OPPORTUNITY
• Execute marketing strategies to drive sales, such as leagues and open play bowling

• PARTNER WITH LEAGUES
• Maintain relationships with league bowlers and officers; manage league-related activities

• ASSEMBLE AN ALL-STAR TEAM
• Recruit, hire, train, and schedule staff

• SHOW OFF MANAGEMENT SKILLS
• Lead and motivate the team; delegate tasks effectively

• DRIVE FOOD & BEVERAGE SALES
• Manage and expand food & beverage offerings, ensure quality, and train staff

• REMAIN FLEXIBLE
• Work varying shifts, including nights, weekends, and holidays

WHO YOU ARE

You’re ready to support the center’s General Manager, with strong guest service skills, flexibility, and a team-oriented mindset. You aim to develop your team and advance to a General Manager role.

DESIRED SKILLS:

• 2+ Years of management experience in food service or related fields
• Bachelor’s Degree
• Ability to supervise staff
• Strong team player and people developer
• Customer service expertise
• Knowledge of POS systems

WORK ENVIRONMENT/PHYSICAL DEMANDS:

• Walk, stand, bend, and lift objects in an entertainment setting

Who We Are

Lucky Strike Entertainment, formerly Bowlero Corp, is a leading entertainment platform with over 360 locations across North America, offering bowling, amusements, water parks, and more. We also own the Professional Bowlers Association. For more information, visit ir.luckystrikeent.com.

The pay rate for this position is $65,000/year.

We offer performance-based incentives and a comprehensive benefits package, including healthcare. Details are available at www.bowlerocorp.com/careers/benefits.