Restaurant Operations Leader — Shift & Team Builder

FUSIAN, Inc.; Columbus (OH); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Bonus opportunity

Health, dental, and vision insurance

Life insurance

Free employee meals

Growth opportunities

Collaborative team culture

Job summary

FUSIAN is seeking an Operations Manager (AGM) in Columbus, OH to serve as the GM’s right hand and steer daily restaurant operations. You will lead shifts, ensure food quality and hospitality, and drive team performance while maintaining HACCP standards and ServSafe certification.

You’ll also help build schedules, manage inventory, review costs, and train staff through the FUSIAN U curriculum. Expect 50–55 hour weeks and a collaborative, growth-focused culture.

Qualifications

• a positive go-getter attitude
• an open mind and a willingness to learn
• a passion for serving and working with unique individuals
• acute attention to detail and the desire to always do the right thing
• to take initiative and be responsible
• handle yourself as a leader at all times
• friends who think you’re a badass at what you do and motivate you every day
• 50-55 hours/week to dedicate to our team and guests

Responsibilities

• arrive before your team expects you; for a shift, meeting, interview or progress report
• serve as manager on duty for shifts, overseeing food quality, hospitality and team performance
• assist the general manager with developing schedules based on labor projections, and help manage team member availability needs 4-6 weeks out
• place and review orders based on inventory levels, sales projections, wholesale workload, special events and seasonal changes
• track cost of goods and assist the general manager with weekly, monthly and quarterly financial check-points
• oversee hiring, onboarding and training in partnership with the certified trainer, ensuring the team completes the FUSIAN U curriculum on schedule
• complete progress reports and 30‑day evaluations with team members, and hold the team accountable to standards outlined in the handbook
• maintain a valid ServSafe certification and HACCP protocol knowledge to ensure the restaurant complies with food code standards inside and out
• complete and review all task lists + HACCP records for completion
• assist with daily cash management, deposits and payroll review
• lead pre‑shift huddles and shift plans to maximize efficiency and through‑put
• maintain cleanliness and functionality of the entire restaurant and all equipment
• attend and help lead weekly manager meetings, and attend ALL professional development workshops hosted by FUSIAN annually
• support the general manager in building a strong restaurant culture through team building and community engagement
• step in to perform general manager responsibilities in their absence
• perform other duties assigned

Job description

FUSIAN is seeking an Operations Manager (AGM) in Columbus, OH to serve as the GM’s right hand and steer daily restaurant operations. You will lead shifts, ensure food quality and hospitality, and drive team performance while maintaining HACCP standards and ServSafe certification.

You’ll also help build schedules, manage inventory, review costs, and train staff through the FUSIAN U curriculum. Expect 50–55 hour weeks and a collaborative, growth-focused culture.