Restaurant Operations Leader — Service, Training & Growth

Workstream; Evansville (IN); On-site; USD 42,000 - 62,000; Full time

Job summary

A restaurant management company in Evansville is looking for a management position at its Chick-fil-A location. The successful candidate will oversee daily operations, manage team performance, ensure food quality and customer satisfaction, as well as handle financial performance metrics. Ideal applicants will have previous food service management experience and qualifications ranging from a high school diploma to an associate's degree. Strong leadership, communication, and problem-solving skills are essential for this dynamic role.

Qualifications

• Previous experience in a leadership or management role within the food service industry.
• Experience as an assistant manager, shift leader, or similar position.

Responsibilities

• Provide leadership and direction to the restaurant team, including hiring, training, and performance management.
• Ensure compliance with food quality, safety, cleanliness, and customer service standards.
• Manage inventory levels, ordering supplies, and controlling food and labor costs.
• Monitor and analyze financial performance metrics and take corrective actions.
• Develop strategies to drive sales growth and improve operational efficiency.
• Foster a positive work culture by promoting teamwork and communication.
• Handle customer inquiries, feedback, and complaints effectively.
• Stay updated on industry trends and identify opportunities for improvement.

Skills

Strong leadership and interpersonal skills

Excellent communication skills

Solid organizational and time management skills

Financial acumen

Problem-solving and decision-making skills

Adaptability and flexibility

Education

High school diploma or equivalent

Associate's degree or higher preferred

Job description

A restaurant management company in Evansville is looking for a management position at its Chick-fil-A location. The successful candidate will oversee daily operations, manage team performance, ensure food quality and customer satisfaction, as well as handle financial performance metrics. Ideal applicants will have previous food service management experience and qualifications ranging from a high school diploma to an associate's degree. Strong leadership, communication, and problem-solving skills are essential for this dynamic role.