Restaurant Operations Leader: People, Service & Growth

778 Santa Cruz-Mission McDonald's; California; On-site; USD 46,000 - 83,000; Full time

Benefits offered by this job

Competitive pay

Free meals

Paid vacation

Tuition reimbursement

Training and advancement opportunities

Job summary

778 Santa Cruz-Mission McDonald's is seeking a General Manager to oversee all restaurant operations, guest experience, food production, and crew leadership. You will drive success through scheduling, budgeting, inventory control, and cost management while upholding McDonald’s standards and food safety.

The role emphasizes recruiting, onboarding, coaching, and performance management to ensure exceptional service.

Qualifications

• HSD or GED preferred.
• 1+ years’ experience leading, motivating and/or developing others OR US Military service.
• Commitment to excellence and safety in the workplace.
• Strong customer service and support focus.

Responsibilities

• Lead the experience: Manage all aspects within the restaurant, including food production, guest service and experience, and direct crew and manager work.
• Plan for success: Proactively lead and manage all People processes including but not limited to Recruiting, Hiring and Onboarding, Staffing, and Performance Management.
• Train, coach and motivate: Plan for and make critical business decisions around inventory, budget, and food ordering/costs.
• Ensure food safety and maintain high standards of guest and employee safety; oversee maintenance to exceed standards.

Skills

Leadership

Customer service

People management

Recruiting

Budgeting

Food safety

Decision making

Inventory management

Communication

Education

HSD/GED

Job description

778 Santa Cruz-Mission McDonald's is seeking a General Manager to oversee all restaurant operations, guest experience, food production, and crew leadership. You will drive success through scheduling, budgeting, inventory control, and cost management while upholding McDonald’s standards and food safety.

The role emphasizes recruiting, onboarding, coaching, and performance management to ensure exceptional service.