Restaurant Operations Leader (Guest Experience & Growth)

potomac-family-dining; Staunton (VA); On-site; USD 45,000 - 55,000; Full time

Job summary

Potomac Family Dining in Staunton, Virginia, is seeking a leadership figure to manage restaurant operations. This role includes overseeing team performance and ensuring high-quality guest experiences while adhering to company standards.

The ideal candidate will have at least 1-2 years of experience in guest service and supervisory roles, along with a passion for hospitality and the ability to manage team dynamics effectively. A flexible schedule is required.

Qualifications

• High School Degree or equivalent education expected.
• 1-2 years of guest service experience is necessary.
• Prior supervisory experience in a casual dining setting is preferred.
• Must have reliable transportation and a driver's license.
• Ability to work flexible hours, including weekends and holidays.

Responsibilities

• Manage restaurant environment during scheduled shifts.
• Oversee front and back of house operations.
• Respond promptly to guest complaints and ensure service quality.
• Assist in training and developing team members.
• Implement safety and sanitation protocols.

Skills

Guest service experience

Supervisory experience

Alcohol awareness

Communication skills

Team development

Education

High School Degree or equivalent

Tools

Microsoft Suite

Applebee’s systems and software

Job description

Potomac Family Dining in Staunton, Virginia, is seeking a leadership figure to manage restaurant operations. This role includes overseeing team performance and ensuring high-quality guest experiences while adhering to company standards.

The ideal candidate will have at least 1-2 years of experience in guest service and supervisory roles, along with a passion for hospitality and the ability to manage team dynamics effectively. A flexible schedule is required.