Restaurant Operations Leader - Front/Back of House

Chick-fil-A; Lansing (MI); Sur place; USD 50 000 - 70 000; Plein temps

Avantages offerts par ce poste

Growth opportunities

On-the-job training

Flexible hours

Sundays off

Health benefits

401k with matching

Paid time off

Résumé du poste

Chick-fil-A Lansing is seeking an experienced Assistant Store Manager to lead daily restaurant operations and support a guest-centric team in Lansing, MI. You will supervise, train, and develop staff, coordinate catering, and ensure timely delivery while maintaining high standards of service.

Ideal candidates have hospitality leadership experience, strong communication and math skills, and a commitment to ServSafe guidelines in a fast-paced environment. Relocation is required within Lansing area.

Qualifications

• Experience as an assistant manager in a restaurant setting.
• Strong hospitality and organizational skills.
• Excellent communication and math skills.
• Ability to multitask in a fast-paced environment.
• Knowledge of food safety and ServSafe.

Responsabilités

• Oversee daily operations of front of house or back of house staff.
• Supervise, train and develop employees.
• Coordinate with staff to ensure smooth food production and timely delivery.
• Plan and execute catering orders and deliveries.
• Maintain restaurant cleanliness and organization.
• Handle guest inquiries, complaints, and special requests.
• Ensure guest service and satisfaction.
• Balance cash drawers and maintain accountability.

Connaissances

Leadership

Customer service

Communication

Multitasking

Problem solving

Hospitality

Organizational skills

Outils

ServSafe

Description du poste

Chick-fil-A Lansing is seeking an experienced Assistant Store Manager to lead daily restaurant operations and support a guest-centric team in Lansing, MI. You will supervise, train, and develop staff, coordinate catering, and ensure timely delivery while maintaining high standards of service.

Ideal candidates have hospitality leadership experience, strong communication and math skills, and a commitment to ServSafe guidelines in a fast-paced environment. Relocation is required within Lansing area.