Restaurant Operations Leader (Assistant Manager)

Pizza Hut; Warren (MI); On-site; USD 52,000 - 75,000; Full time

Job summary

Pizza Hut is seeking an Assistant Restaurant Manager in a fast‑paced environment in Warren, MI. You will assist the RGM with day‑to‑day operations, supervise the restaurant team, and ensure high standards for quality, service, and safety.

You will lead shifts, help recruit and train staff, manage inventory and costs, and ensure customer satisfaction while upholding Pizza Hut standards. A flexible schedule including evenings and weekends is required.

Qualifications

• One to two years of restaurant or related experience preferred.
• High school education, specialized training, or equivalent experience preferred.
• Strong leadership, communication, and interpersonal skills.
• Demonstrated ability to coach, train, motivate, and provide direction to others.
• Strong guest-service and problem-solving skills.
• Strong organizational and time-management skills.
• Ability to plan, prioritize, and delegate effectively.
• Basic business, math, and financial skills.
• Ability to analyze restaurant performance information and take appropriate action.
• Ability to work effectively in a fast-paced restaurant environment.
• Ability to work a flexible schedule, including evenings, weekends, and other shifts based on business needs.
• Completion of required Pizza Hut training and certifications.

Responsibilities

• Lead restaurant operations during assigned shifts and in the absence of the RGM.
• Maintain high standards for food quality, order accuracy, cleanliness, speed of service, and restaurant readiness.
• Provide hands-on operational support and model appropriate skills and behaviors for the restaurant team.
• Ensure guests receive friendly, professional, and timely service and assist with resolving guest concerns.
• Support new product rollouts, promotions, and Company operational initiatives.
• Ensure restaurant facilities and equipment are maintained to Company standards.
• Assist with recruiting, selecting, training, coaching, and developing team members and managers.
• Provide day-to-day leadership, direction, recognition, and feedback to the restaurant team.
• Assist the RGM in maintaining appropriate staffing levels and developing staffing plans.
• Train and develop Team Members, Shift Leaders, and Shift Managers.
• Support employee performance management and address conduct, attendance, or performance concerns in accordance with Company policies.
• Promote teamwork, accountability, open communication, and a respectful work environment.
• Assist the RGM in managing restaurant sales, labor, food cost, inventory, and controllable expenses.
• Monitor restaurant performance and take appropriate action within assigned authority to support sales and profitability goals.
• Assist with sales forecasts, labor planning, inventory counts, product ordering, and other financial controls.
• Support preparation and execution of restaurant financial and operational plans.
• Identify performance opportunities and assist the RGM in developing and implementing action plans.
• Communicate restaurant results and significant operational concerns to the RGM.
• Maintain a safe, clean, and sanitary restaurant environment.
• Ensure compliance with applicable food safety, sanitation, workplace safety, and health requirements.
• Ensure products are prepared, stored, and served according to Pizza Hut standards.
• Follow and reinforce Company safety, security, cash-handling, and asset-protection procedures.
• Address unsafe conditions or practices promptly and report incidents as required.
• Support restaurant readiness for applicable inspections, audits, and brand evaluations.
• Assist with inventory counts, product ordering, receiving, and waste controls.
• Support local restaurant marketing and sales-building activities.
• Assist with implementation of new products and Company programs.
• Maintain professional working relationships with approved suppliers and Company contacts.
• Support other restaurant and market priorities as assigned.

Skills

Leadership

Communication

Interpersonal skills

Coaching & Training

Guest Service

Problem Solving

Organizational Skills

Time Management

Business Math

Financial Skills

Analytical Skills

Flexibility

Education

High school education or equivalent

Job description

Pizza Hut is seeking an Assistant Restaurant Manager in a fast‑paced environment in Warren, MI. You will assist the RGM with day‑to‑day operations, supervise the restaurant team, and ensure high standards for quality, service, and safety.

You will lead shifts, help recruit and train staff, manage inventory and costs, and ensure customer satisfaction while upholding Pizza Hut standards. A flexible schedule including evenings and weekends is required.