Restaurant Operations Lead — No Night Shifts, People-First

First Watch; Colonial Hills (SC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

No night shifts

Meal discount

Health insurance

Tuition reimbursement

PTO

401(k)

Life insurance

Disability insurance

Vision

Perks at Work

Calm App access

Employee Assistance Program

Annual leave

Job summary

First Watch is hiring in the United States with a strong YOU FIRST culture. We pride ourselves on no night shifts, a chef-curated menu, and empowering our people to deliver an exceptional breakfast, brunch or lunch experience for guests.

This role offers career growth with a company that believes in supporting its team through comprehensive perks, tuition reimbursement, health plans, and development opportunities.

Responsibilities

• Learns and supports our You First culture and core values
• Puts their supervisory skills to work, making sure daily operations runs according to plan and with high standards
• Understands that we source great food for a reason and that our recipes must be followed
• Knows the restaurant sales and traffic goals – and works to exceed them
• Coaches and observes the First Watch Five Steps of Service being implemented at every table
• Understands the background story of our 10 Commandments – and puts them into action
• Responds with a sense of urgency to both customer and employee concerns
• Communicates and takes immediate ownership of repair and maintenance issues
• Is certified in food safety – and identifies and coaches in all areas of safe food handling
• Is continuously scouting for and interviewing candidates to join our team
• Keeps our company assets secure; including computers, point of sale, security systems and equipment
• Understands the key responsibilities of every position in the restaurant
• Puts an immediate stop to any inappropriate behavior, investigates as needed
• Trains, coaches, and develops team members daily
• Recognizes performance that goes above and beyond
• Accounts for all daily revenues and deposits
• Completes our admin duties – and gets required paperwork in on time

Job description

First Watch is hiring in the United States with a strong YOU FIRST culture. We pride ourselves on no night shifts, a chef-curated menu, and empowering our people to deliver an exceptional breakfast, brunch or lunch experience for guests.

This role offers career growth with a company that believes in supporting its team through comprehensive perks, tuition reimbursement, health plans, and development opportunities.